Backups failing with 2027 error code

Let's see output of:

vmoprcmd

Is the media server down?

vmoprcmd output

                                  DRIVE STATUS

Drv Type   Control  User      Label  RecMID  ExtMID  Ready   Wr.Enbl.  ReqId
  0 hcart3   TLD                -                     No       -         0
  0 hcart3   TLD                -                     No       -         0
  1 hcart3   TLD                -                     No       -         0
  1 hcart3   TLD                -                     No       -         0
  2 hcart3   TLD                -                     No       -         0
  2 hcart3   TLD                -                     No       -         0
  3 hcart3   TLD               Yes   I00876  I00876   Yes     Yes        0
  3 hcart3   TLD               Yes   I00876  I00876   Yes     Yes        0
  4 hcart3   TLD                -                     No       -         0
  4 hcart3   TLD                -                     No       -         0
  5 hcart3   TLD               Yes   I00745  I00745   Yes     Yes        0
  5 hcart3   TLD               Yes   I00745  I00745   Yes     Yes        0
  6 hcart3   TLD               Yes   I00765  I00765   Yes     Yes        0
  6 hcart3   TLD               Yes   I00765  I00765   Yes     Yes        0
  7 hcart3   TLD                -                     No       -         0
  7 hcart3   TLD                -                     No       -         0
  8 hcart3   TLD                -                     No       -         0
  8 hcart3   TLD                -                     No       -         0
  9 hcart3   TLD                -                     No       -         0
  9 hcart3   TLD                -                     No       -         0
 10 hcart2   TLD                -                     No       -         0
 10 hcart2   TLD                -                     No       -         0
 11 hcart3   TLD               Yes   I00883  I00883   Yes     Yes        0
 11 hcart3   TLD               Yes   I00883  I00883   Yes     Yes        0

                             ADDITIONAL DRIVE STATUS

Drv DriveName            Shared    Assigned        Comment
  0 STK.T10000A.011       Yes      -
  0 STK.T10000A.011       Yes      -
  1 STK.T10000A.013       Yes      -
  1 STK.T10000A.013       Yes      -
  2 STK.T10000A.014       Yes      -
  2 STK.T10000A.014       Yes      -
  3 STK.T10000A.006       Yes      media-server
  3 STK.T10000A.006       Yes      media-server
  4 STK.T10000A.010       Yes      -
  4 STK.T10000A.010       Yes      -
  5 GRV_T10000_02         Yes      -
  5 GRV_T10000_02         Yes      -
  6 GRV_T10000_03         Yes      media-server
  6 GRV_T10000_03         Yes      media-server
  7 STK.T10000A.004       Yes      -
  7 STK.T10000A.004       Yes      -
  8 STK.T10000A.015       Yes      -
  8 STK.T10000A.015       Yes      -
  9 STK.T10000A.073       Yes      -
  9 STK.T10000A.073       Yes      -
 10 GRV_LTO3_05           Yes      -
 10 GRV_LTO3_05           Yes      -
 11 STK.T10000A.009       Yes      media-server
 11 STK.T10000A.009       Yes      media-server

attached output of vmoprcmd

You need to run the vmoprcmd command without any switches...  This will provide the details of the shared drives, server connections and status. 

Sorry for my late reply.

Please find the output without any switches

Use "nbemmcmd -listhosts -verbose" to check the status of your media server. An active media server looks like this:

mediaserver1
        ClusterName = ""
        MachineName = "mediaserver1"
        FQName = "mediaserver1"
        LocalDriveSeed = ""
        MachineDescription = ""
        MachineFlags = 0x77
        MachineNbuType = media (1)
        MachineState = active for tape and disk jobs (14)
        MasterServerName = "masterserver"
        NetBackupVersion = 7.6.0.3 (760300)
        OperatingSystem = linux (16)
        ScanAbility = 5

If in the MachineState it's not active for tape, it's a problem. Use this to change the state:

nbemmcmd -updatehost -machinestateop set_tape_active  -machinename mediaserver1 -machinetype media  -masterserver masterserver

If the updatehost command does not work either, you need to make sure your master server can connect (ping, nslookup, bptestbpcd) to the media server.

Multiple interfaces on the media server?

vmoprcmd output shows drives in use on media-server.

Job details shows a problem with media-server-nb.

Curious to see output of 'nbemmcmd -listhosts -verbose'.
This will show us how 'media-server' is configured in EMM.

Jobs are still failing with 2027:

02/17/2015 04:10:38 - Error nbjm (pid=23658736) NBU status: 2027, EMM status: Media server is not active
Media server is not active  (2027)

Checked status of media server by nbemmcmd -listhosts -verbose:

MachineState = active for tape and disk jobs (14)

Are you working with the person who posted back in Dec?
Or are you having the same/similar issue?

Yes, Marianne...This issue still persists. Backup is getting successful but few channels are getting failed with below error

02/17/2015 04:10:38 - Error nbjm (pid=23658736) NBU status: 2027, EMM status: Media server is not active
Media server is not active  (2027)