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Intore's avatar
Intore
Level 4
5 years ago

bprestore issues

Hi all, I have some problems with a restore from command line with "bprestore".

I state that I can't restore using the GUI because the original folder contains more than 200,000 files and after some hours, the GUI is waiting with the hourglass.

Unfortunatelly this post (https://vox.veritas.com/t5/NetBackup/bprestore-CLI-command/td-p/366234/) didn't help me despite having the same problem as me.

I have to restore to an alternate client and alternate location.

This the command I'm using from the master server:

bprestore -B -L C:\Temp\restore\log.txt -C source_client -D destination_client -s 01/01/2019 00:00:00 -e 01/31/2019 23:59:59 -R C:\Temp\restore\rename.txt -f C:\Temp\restore\filelist.txt

This is the rename file, located on the master server with a return at the end o the row:

change /E/SOURCE_PATH/ to /C/Temp/restore/

This is the file list, located on the master server:

E:\SOURCE_PATH\file_1
E:\SOURCE_PATH\file_2
E:\SOURCE_PATH\file_3
E:\SOURCE_PATH\file_4
E:\SOURCE_PATH\file_5

The log file also is located on the master server

The output of the command line is:

Invalid line length in line: ■E

EXIT STATUS 144: invalid command usage

and the job details on the Activity monitor are:

Aug 26, 2019 11:47:21 AM - begin Restore

Aug 26, 2019 11:47:23 AM - end Restore; elapsed time 0:00:02

Aug 26, 2019 11:47:23 AM - Error bprd (pid=12064) Access to /C/Temp/restore/log.txt denied: The provided path is not whitelisted client process aborted (50)

Could you help me please?

Thanks

Intore

8.1.2
windows server 2012
  • Michal_Mikulik1's avatar
    Michal_Mikulik1
    5 years ago

    Hello,

    two tips:

    - use the same format in both rename file and filelist file (E:\ or /E/)

    - first, test the command with single-row filelist file, or with file specification directly in bprestore command (not using filelist). There is something wrong with this file.

    Regards

    Michal

  • Marianne's avatar
    Marianne
    5 years ago

    Intore 

    You will need someone to have a look at your .txt files. 

    Looking in my post that you are referring you, you will see that my 'filelist' file had the same format as my 'rename' file.

    Try /E/SOURCE_PATH/file_1  in stead of E:\SOURCE_PATH\file_1

    Link to Veritas TN:
    https://www.veritas.com/support/en_US/article.100010417

    Best to add the amount of characters ( filepathlen) in the rename file as well.
    In my example, the source path had 12 characters  (/C/marianne/) and the destination path had 13 characters (/C/morejunk1/)

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    • Intore's avatar
      Intore
      Level 4
      5 years ago

      Michal_Mikulik1 

      I just added the path to the master server, in fact I no longer have that error message.

      Anyway, the process is still failing:

      Invalid line length in line:  ■E
      EXIT STATUS 144: invalid command usage

      and the details job are:

      Aug 26, 2019 4:17:51 PM - begin Restore
      Aug 26, 2019 4:17:53 PM - end Restore; elapsed time 0:00:02
      client process aborted  (50)

       

      • Michal_Mikulik1's avatar
        Michal_Mikulik1
        Moderator
        5 years ago

        Hello,

        two tips:

        - use the same format in both rename file and filelist file (E:\ or /E/)

        - first, test the command with single-row filelist file, or with file specification directly in bprestore command (not using filelist). There is something wrong with this file.

        Regards

        Michal

  • Marianne's avatar
    Marianne
    Level 6
    5 years ago

    Intore 

    You will need someone to have a look at your .txt files. 

    Looking in my post that you are referring you, you will see that my 'filelist' file had the same format as my 'rename' file.

    Try /E/SOURCE_PATH/file_1  in stead of E:\SOURCE_PATH\file_1

    Link to Veritas TN:
    https://www.veritas.com/support/en_US/article.100010417

    Best to add the amount of characters ( filepathlen) in the rename file as well.
    In my example, the source path had 12 characters  (/C/marianne/) and the destination path had 13 characters (/C/morejunk1/)

    • quebek's avatar
      quebek
      Moderator
      5 years ago

      Please see the exceprt from bprestore admin code...

      When you restore to a Windows client, you can also use the following method
      for specifying entries in the rename file. (Do not use this method for other
      clients.)
      rename bulength backup_filepath reslength
      restore_filepath
      Where:
      bulength is the number of ASCII characters in the backup path.
      reslength is the number of ASCII characters in the restore path.
      The first backup_filepath that is matched is replaced with the restore_filepath
      string.
      For example, the following entry renames C:\fred.txt to C:\fred2.txt:
      rename 11 /C/fred.txt 12 /C/fred2.txt
      (Be sure to end the entry with a return.)

       

      • Lowell_Palecek's avatar
        Lowell_Palecek
        Level 6
        5 years ago

        Is your master server Linux or Windows? If it's Linux and you created the filelist file with a Windows editor, you may have introduced carriage returns (^M) at the ends of lines. A Linux NetBackup master server won't process such a line.

        As others have said, express your files in /E/path/file format. That's how the names are stored in the catalog. Bprestore may convert the Windows format for you; I don't remember.

        For Windows clients, I second quebek 's suggestion to make a habit of using the "rename n old path m new path" format. A Windows path can include " to ", which would cause NetBackup to parse the "change X to Y" format incorrectly.