Forum Discussion

MaykelF0209's avatar
12 years ago

bptestbpcd: EXIT status = 25 cannot connect on socket

I'm currently runnning NB 7.5.0.4.  I'm getting the "bptestbpcd: EXIT status = 25 cannot connect on socket" error when running the commands as specified by Symantec.

I'm able to resolve from the master/media server (which is the same) see below

 

C:\Program Files\Veritas\NetBackup\bin>bpclntcmd -hn hcndc02
host hcndc02: hcndc02 at 192.168.100.226
aliases:     hcndc02     192.168.100.226
 
However I get the following when running the command and checking the logs
 
16:35:39.583 [3948.3296] <2> bpcd main: accept sock = 380
16:35:39.598 [3660.3528] <2> setup_debug_log: switched debug log file for bpcd
16:35:39.598 [3660.3528] <2> bpcd main: VERBOSE = 0
16:35:39.598 [3660.3528] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpcd.exe -standalone 
16:35:39.598 [3660.3528] <2> process_requests: offset to GMT 18000
16:35:39.614 [3660.3528] <2> logconnections: BPCD ACCEPT FROM 192.168.100.226.61837 TO 192.168.100.226.13782 fd = 380
16:35:39.614 [3660.3528] <2> process_requests: setup_sockopts complete
16:35:39.614 [3660.3528] <2> bpcd peer_hostname: Connection from host HCNDC02.hcnetwork.org (192.168.100.226) port 61837
16:35:39.614 [3660.3528] <2> bpcd valid_server: comparing hcntape01 and HCNDC02.hcnetwork.org
16:35:39.614 [3660.3528] <4> bpcd valid_server: HCNDC02.hcnetwork.org is not a master server
16:35:39.614 [3660.3528] <16> bpcd valid_server: HCNDC02.hcnetwork.org is not a media server either
16:35:39.614 [3660.3528] <2> process_requests: output socket port number = 3291
16:35:39.614 [3660.3528] <8> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1583] in failed file cache ERR=10109 NAME=NULL SVC=testdaemon
16:35:39.614 [3660.3528] <8> vnet_cached_get_service_port: [vnet_addrinfo.c:2387] vnet_cached_getaddrinfo failed STAT=6 RV=10109 NAME=testdaemon
16:35:39.614 [3660.3528] <8> is_pbxable_service: [vnet_connect.c:2159] vnet_cached_get_service_port() failed 6 0x6
16:35:39.614 [3660.3528] <8> is_pbxable_service: [vnet_connect.c:2160] service 3291
16:35:39.614 [3660.3528] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=2 FILE=C:\Program Files\Veritas\NetBackup\var\host_cache\189\fcd93f89+3291,1,400,2,1,0+192.168.100.226.txt
16:35:39.614 [3660.3528] <2> process_requests: <---- NetBackup 7.5 0 ------------initiated
16:35:39.614 [3660.3528] <2> process_requests: VERBOSE = 0
16:35:39.614 [3660.3528] <2> bpcd exit_bpcd: exit status 46  ----------->exiting
16:35:39.614 [3660.3528] <4> bpcd exit_bpcd: FTL - BPCD EXIT STATUS 46
 
16:35:39.614 [3660.3528] <16> process_requests: Server access denied
16:35:39.614 [3948.3296] <2> bpcd main: accept sock = 380
16:35:39.645 [2428.3596] <2> setup_debug_log: switched debug log file for bpcd
16:35:39.645 [2428.3596] <2> bpcd main: VERBOSE = 0
16:35:39.645 [2428.3596] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpcd.exe -standalone 
16:35:39.645 [2428.3596] <2> process_requests: offset to GMT 18000
16:35:39.645 [2428.3596] <2> logconnections: BPCD ACCEPT FROM 192.168.100.226.61839 TO 192.168.100.226.13782 fd = 380
16:35:39.645 [2428.3596] <2> process_requests: setup_sockopts complete
16:35:39.645 [2428.3596] <2> bpcd peer_hostname: Connection from host HCNDC02.hcnetwork.org (192.168.100.226) port 61839
16:35:39.645 [2428.3596] <2> bpcd valid_server: comparing hcntape01 and HCNDC02.hcnetwork.org
16:35:39.645 [2428.3596] <4> bpcd valid_server: HCNDC02.hcnetwork.org is not a master server
16:35:39.645 [2428.3596] <16> bpcd valid_server: HCNDC02.hcnetwork.org is not a media server either
16:35:39.645 [2428.3596] <2> process_requests: output socket port number = 1224
16:35:39.645 [2428.3596] <8> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.c:1583] in failed file cache ERR=10109 NAME=NULL SVC=testdaemon
16:35:39.645 [2428.3596] <8> vnet_cached_get_service_port: [vnet_addrinfo.c:2387] vnet_cached_getaddrinfo failed STAT=6 RV=10109 NAME=testdaemon
16:35:39.645 [2428.3596] <8> is_pbxable_service: [vnet_connect.c:2159] vnet_cached_get_service_port() failed 6 0x6
16:35:39.645 [2428.3596] <8> is_pbxable_service: [vnet_connect.c:2160] service 1224
16:35:39.645 [2428.3596] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=2 FILE=C:\Program Files\Veritas\NetBackup\var\host_cache\189\fcd93f89+1224,1,400,2,1,0+192.168.100.226.txt
16:35:39.645 [2428.3596] <2> process_requests: <---- NetBackup 7.5 0 ------------initiated
16:35:39.645 [2428.3596] <2> process_requests: VERBOSE = 0
16:35:39.645 [2428.3596] <2> bpcd exit_bpcd: exit status 46  ----------->exiting
16:35:39.645 [2428.3596] <4> bpcd exit_bpcd: FTL - BPCD EXIT STATUS 46
 
16:35:39.645 [2428.3596] <16> process_requests: Server access denied
 
 
 
 
Any help with this will be highly appreciated
 
Thanks
  • The NetBackup client service is enough but as other are dependant on that you are better to use bpdown then bpup (while no jobs are running of course)

    Also check for firewalls, Anti-Virus etc. in case anything else is blocking communications