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nike_new's avatar
nike_new
Level 6
12 years ago

bptestbpcd just hangs

 

-bash-3.2$ sudo ./bptestbpcd -client ukunix12  -debug
07:46:29.949 [12028] <2> bptestbpcd: VERBOSE = 0
07:46:29.949 [12028] <2> read_client: dname=., offline=0, online_at=0
07:46:29.949 [12028] <2> read_client: dname=.., offline=0, online_at=0
07:46:29.949 [12028] <2> read_client: dname=CO_0, offline=0, online_at=0
07:46:29.949 [12028] <2> read_client: dname=host_info, offline=0, online_at=0
07:46:29.949 [12028] <2> read_client: dname=OA_1319112873, offline=0, online_at=1319112873
07:46:29.950 [12028] <2> db_freeEXDB_INFO: ?
07:46:29.951 [12028] <2> vnet_pbxConnect: pbxConnectEx Succeeded
07:46:29.952 [12028] <2> logconnections: BPCD CONNECT FROM 13.11.31.32.40707 TO 13.11.39.95.1556 fd = 3
07:46:29.953 [12028] <2> vnet_pbxConnect: pbxConnectEx Succeeded
 
 
This script just hangs.Please let me know what to do.This does does comes out of its own.I have to press ctrl c to come out of this.
7.1.x and Earlier
Backup and Recovery
NetBackup
  • Marianne's avatar
    Marianne
    12 years ago

    This means IP address for client ukunix12 is correct on server uv23 (IP address 13.129.31.32)

    The server where you did bptestbpcd in your opening post has IP address of 13.11.31.32.

    You need to carefully check IP addresses and hostnames in /etc/hosts for ALL servers and clients.

    If you have a backup network, you need to ensure that each IP address has a different hostname in /etc/hosts and/or DNS.

    Ensure that correct hostnames are used in NBU.

    You said 3 days ago that nothing is logged in bpcd log.
    Now we see connection attempt in bpcd.

    Question:

    WHAT HAS CHANGED??
     

    Have you followed any of the advice above?

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  • RamNagalla's avatar
    RamNagalla
    Moderator
    12 years ago

    hey,

    what is your netbackup versions and OS for master and the client?

    let me know the below outputs form Client

    netstat -a | grep 1556

    netstat -a | grep 13782

    netstat -a | grep 13724

    bpclntcmd -pn

    bpclntcmd -self

     

  • Marianne's avatar
    Marianne
    Level 6
    12 years ago

    The server is waiting for Connect-back from the client.

    It will wait until Client Connect Timeout expires.

    Before you try again, check CLIENT_CONNECT_TIMEOUT value in this server's bp.conf. 
    If there is no such entry it means that the timeout is the default of 300 (5 minutes).
    If there is a big timeout value, change it to 300 while you are testing.
    Best to wait for timeout to see error message.

    Hope you have created bpcd log folder on the client?

  • nike_new's avatar
    nike_new
    Level 6
    12 years ago

     

    -bash-3.00$ netstat -an |grep -i bpcd
    600d3de21d8 stream-ord 600b2ac4c40 00000000 /usr/openv/var/vnetd/terminate_bpcd.uds
    6010255c3b0 stream-ord 6009f851500 00000000 /usr/openv/var/vnetd/bpcd.uds
    -bash-3.00$ netstat -an |grep -i vnetd
    600d3de21d8 stream-ord 600b2ac4c40 00000000 /usr/openv/var/vnetd/terminate_bpcd.uds
    6010255c3b0 stream-ord 6009f851500 00000000 /usr/openv/var/vnetd/bpcd.uds
    600e085b420 stream-ord 600b2ac5e40 00000000 /usr/openv/var/vnetd/terminate_vnetd.uds
    -bash-3.00$ netstat -an |grep -i pbx
     
     
    There is no CLIENT_CONNECT_TIMEOUT value in this server's bp.conf. 
     
    NBU MASTER :7.1
    client :7.1
     
    -bash-3.00$ cat version
    NetBackup-Solaris10 7.1.0.2
     
     
    client OS:Sun 5.10 Generic_147440-12 sun4u sparc SUNW,SPARC-Enterprise
     
     
     
    -bash-3.00$ sudo ./bpclntcmd -pn
    expecting response from server uv23
    ukunix12   ukunix12   13.129.39.95
    -bash-3.00$ sudo ./bpclntcmd -self
    yp_get_default_domain failed: (6) internal yp server or client error
    NIS does not seem to be running: (1) args to yp function are bad
    gethostname() returned: ukunix12   
    host ukunix12   : ukunix12.mit.apne.com    at 13.11.39.95
    aliases:     ukunix12.mit.apne.com     ukunix12        13.11.39.95

     

  • nike_new's avatar
    nike_new
    Level 6
    12 years ago

    Nothing comes in bpcd logs after bptestbpcd command was completed with below error after 30 minutes.

     

     

    <16>bptestbpcd main: Function ConnectToBPCD(ukunix12  ) failed: 25

    09:57:21.226 [16414] <16> bptestbpcd main: Function ConnectToBPCD(ukunix12  ) failed: 25

    <2>bptestbpcd: cannot connect on socket

    09:57:21.226 [16414] <2> bptestbpcd: cannot connect on socket

    <2>bptestbpcd: EXIT status = 25

    09:57:21.226 [16414] <2> bptestbpcd: EXIT status = 25

    cannot connect on socket

     

    Do i need to run the backup manually for bpcd logs to be created or just run bptestbpcd from my master server?

  • RamNagalla's avatar
    RamNagalla
    Moderator
    12 years ago

     

    -bash-3.00$ sudo ./bpclntcmd -pn
    expecting response from server uv23
    ukunix12   ukunix12   13.129.39.95
    -bash-3.00$ sudo ./bpclntcmd -self
    yp_get_default_domain failed: (6) internal yp server or client error
    NIS does not seem to be running: (1) args to yp function are bad
    gethostname() returned: ukunix12   
    host ukunix12   : ukunix12.mit.apne.com    at 13.11.39.95
    aliases:     ukunix12.mit.apne.com     ukunix12        13.11.39.95
     
    why there are 2 different IP address ,
    does your client ukunix12 have multiple  IP address?
     
    show us ifconfig -a from client
     
    and also below commands from both master and client
     
    nslookup 13.129.39.95
    nslookup 13.11.39.95
    nslookup ukunix12
     
    grep 13.129.39.95 /etc/hosts
    grep 13.11.39.95 /etc/hosts
    grep ukunix12 /etc/hosts
     
     
  • nike_new's avatar
    nike_new
    Level 6
    12 years ago

     

    -bash-3.00$ netstat -an |grep -i pbx
    -bash-3.00$
     
     
    It is showing no output.Why?
     
    Currently backup is not running.It will show when my backup will run
    ?
  • RamNagalla's avatar
    RamNagalla
    Moderator
    12 years ago

    I don't think pbx would show in netstat.

    i just reliased that i have asked that also, dont mind

     

    I dont think IP address is Typo..

    see your intial post its showing the IP 13.11.39.95., you just have to make sure whats wrong with your IPs

    07:46:29.952 [12028] <2> logconnections: BPCD CONNECT FROM 13.11.31.32.40707 TO 13.11.39.95.1556 fd = 3

    07:46:29.953 [12028] <2> vnet_pbxConnect: pbxConnectEx Succeeded
     
     
    you did not provide the below output from both master and client yet.
     
    nslookup 13.129.39.95
    nslookup 13.11.39.95
    nslookup ukunix12
     
    grep 13.129.39.95 /etc/hosts
    grep 13.11.39.95 /etc/hosts
    grep ukunix12 /etc/hosts

     

     

  • Marianne's avatar
    Marianne
    Level 6
    12 years ago

    Nothing comes in bpcd logs

    Firewall between server and client?

    Check/verify that the following processes are running on your 7.1 client:
    bpcd -standalone
    vnetd -standalone
    pbx_exchange

    Use this command to check:

     

    ps -ef | egrep 'vnetd|bpcd|pbx'
     
    You should see output like this:
     
    root     28682     1  0 09:28 ?        00:00:00 /opt/VRTSpbx/bin/pbx_exchange
    root     28709     1  0 09:28 ?        00:00:00 /usr/openv/netbackup/bin/vnetd -standalone
    root     28712     1  0 09:28 ?        00:00:00 /usr/openv/netbackup/bin/bpcd -standalone