Forum Discussion

ankur1809's avatar
ankur1809
Level 5
10 years ago

bptestbpcd results error 25

Configured a newly built server for backup but bptestbpcd results error code 25. Client s/w is installed. DHCP is disabled, IP configured manually. results from client bpclntcmd -pn results suc...
Backup and Recovery
NetBackup
Troubleshooting
Windows Server (2003-2008)
  • Marianne's avatar
    Marianne
    10 years ago

    You need to speak to Server and Network admins.

    Network admins will know for sure if there is a firewall.

Marianne's avatar
Marianne
Level 6
10 years ago

Have you created bpcd log folder on the client before trying bptestbpcd?

Did you verify that reverse lookup is working in all directions? 

If this is Windows client, did you confirm that Windows Firewall is disabled?

Please ensure bpcd log folder exists on client under netbackup\logs, then run bptestbpcd again:

bptestbpcd -client <hostname> -verbose -debug

Please post output of command.
If log is created in client bpcd folder, copy the file to bpcd.txt and upload as File attachment.