cannot connect on socket

Hi all,

Encountering socket failed error in one of my Linux Machine(RHEL).

Ensured hostname resolution,but still error persists.Attached a log file which contains output of

bptestbpcd -client <ipaddress> -debug

Master Server:HPX 11.31(64 bit),Netbackup version -7.1.0.2

Client:RHEL 5(64 bit), Netbackup Version - 7.1

I see this error in your master server bpcd log:

21:05:44.279 [1589] <2> db_getCLIENT: db_CLIENTreceive: no entity was found 227
21:05:44.284 [1589] <2> ConnectToBPCD: db_getCLIENT(172.17.162.51) failed: 227

Run on master:

#bpplclients  |grep <client>

Try to restart PBX and just after it run:

#bpclntcmd -pn

Is it working?

Please, doublecheck that this commands return right data:

Run on client:

#bpclntcmd -ip 172.17.162.176

#bpclntcmd -hn bkpsvr

on master:

#bpclntcmd -ip 172.17.162.51

#bpclntcmd -hn <client_name>

Have you tried to reinstall NBU on client?

21 Replies

revarooo
Level 6
12 years ago

21:05:59.329 [1589] <16> bpcr_vnetd_connect_forward_socket_begin: vnet_connect_to_vnetd_ipi(172.17.162.51) failed: 18

21:05:59.329 [1589] <2> local_bpcr_connect: bpcr_vnetd_connect_forward_socket_begin failed: 25

21:05:59.330 [1589] <2> ConnectToBPCD: bpcd_connect_and_verify(172.17.162.51, 172.17.162.51) failed: 25

ok so I assume 172.17.162.51 is the client. Can you ping this IP from the host you run bptestbpcd?

If so, can you telnet 172.17.162.51 1556 ? does it connect?

Can you telnet 172.17.162.51 13782 ? does it connect?

Does the client have a firewall enabled?
Mark_Solutions
Level 6
12 years ago
The log also says connection reset by peer - something is breaking the connection - firewall?
Marianne
Level 6
12 years ago
bptestbpcd is only useful when you also have bpcd log on the client.

Is this a new that has never worked before? Or did it work before and then stopped working?

Have you verified that iptables is disabled on the client?
sksujeet
Level 6
12 years ago
Create a bpcd folder under netbackup\logs\ on the client

Run the bptestbpcd again and post the output of the client log.

Edit* Scrap it Marianne already asked for it
Mike_Gavrilov
Level 6
12 years ago
The common problem is when xinetd doesn't run on the client side. Try to start bpcd manually on the client first:

#bpcd -standalone

and after that try bptestbpcd again.
falti_manullang
Level 5
12 years ago
add your master server name to client bp.conf.
muhanad_daher
Level 6
12 years ago
Dear Mansoor,

this error manytimes related as all reply above, but you need to determined where is your error exactly.

you can do this:

1- check the hosts file in your master, media and client servers ( ip name).

2- check if the agent on your client is up (/usr/openv/netbackup/bin/bpps) if not run do that (/usr/openv/netbackup/bin/bpup -v -f).
mansoor_sheik
Level 6
12 years ago
Hi All,

Thanks for your reply.I had a 3 days off. Sorry for the delay reply.

Hi revaroo,

I am able to telnet from master server( media server also) to client and viceversa by 1556 and 13782 port.

Hi Mark,

Firewall is stopped. Ensured by iptables status.

Hi Marianne/sazz,

Attach the client bpcd log.

Hi Gavilov,

Xinetd service is running.

Hi Falti,

Master server entry is der in bp.conf file of client.

Hi Muhanad,

Bpup command is not found in the mentioned path. Started netbackup under goodies.

Still issue persists. Kindly help me in resolving the same.
bpcd_client.txt2 KB
Mike_Gavrilov
Level 6
12 years ago
Try to run on client:

#bpclntcmd -pn #bpclntcmd -self

How many NICs does the client have?
Marianne
Level 6
12 years ago
Have you verified that iptables is disabled on the client?

Check on client as follows:

/sbin/service iptables status
Command should return:

Firewall is stopped.

If NOT:

/sbin/service iptables stop