Cannot duplicate images using SLP. Image replicated using AIR

Question

Cannot duplicate images with are replicated using AIR.I get this error:Feb&nbsp;19,&nbsp;2019&nbsp;3:06:33&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bptm&nbsp;(pid=4047)&nbsp;cannot&nbsp;add&nbsp;fragment&nbsp;to&nbsp;image&nbsp;database,&nbsp;error&nbsp;=&nbsp;no&nbsp;entity&nbsp;was&nbsp;foundFeb&nbsp;19,&nbsp;2019&nbsp;3:07:10&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=4047)&nbsp;EXITING&nbsp;with&nbsp;status&nbsp;227&nbsp;&lt;----------Feb&nbsp;19,&nbsp;2019&nbsp;3:09:39&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bptm&nbsp;(pid=31177)&nbsp;cannot&nbsp;connect&nbsp;to&nbsp;the&nbsp;writing&nbsp;side&nbsp;process&nbsp;for&nbsp;TIR&nbsp;duplication,&nbsp;SuccessFeb&nbsp;19,&nbsp;2019&nbsp;3:09:42&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bptm&nbsp;(pid=31177)&nbsp;media&nbsp;manager&nbsp;terminated&nbsp;by&nbsp;parent&nbsp;processFeb&nbsp;19,&nbsp;2019&nbsp;3:09:42&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bpduplicate&nbsp;(pid=1948)&nbsp;host&nbsp;sivls106&nbsp;backup&nbsp;id&nbsp;HQSQL2K16_1518700652&nbsp;read&nbsp;failed,&nbsp;media&nbsp;manager&nbsp;killed&nbsp;by&nbsp;signal&nbsp;(82).Feb&nbsp;19,&nbsp;2019&nbsp;3:09:42&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bpduplicate&nbsp;(pid=1948)&nbsp;host&nbsp;sivls105&nbsp;backupid&nbsp;HQSQL2K16_1518700652&nbsp;write&nbsp;failed,&nbsp;no&nbsp;entity&nbsp;was&nbsp;found&nbsp;(227).Feb&nbsp;19,&nbsp;2019&nbsp;3:09:42&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bpduplicate&nbsp;(pid=1948)&nbsp;Duplicate&nbsp;of&nbsp;backupid&nbsp;HQSQL2K16_1518700652&nbsp;failed,&nbsp;no&nbsp;entity&nbsp;was&nbsp;found&nbsp;(227).Feb&nbsp;19,&nbsp;2019&nbsp;3:09:42&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bpduplicate&nbsp;(pid=1948)&nbsp;Status&nbsp;=&nbsp;no&nbsp;images&nbsp;were&nbsp;successfully&nbsp;processed.Feb&nbsp;19,&nbsp;2019&nbsp;3:09:42&nbsp;PM&nbsp;-&nbsp;end&nbsp;Duplicate;&nbsp;elapsed&nbsp;time&nbsp;0:28:06no&nbsp;images&nbsp;were&nbsp;successfully&nbsp;processed&nbsp; (191)

quebek · Accepted Answer

NgarartWhat I can tell you ... I had the same issue. VM backup at source with ASC, replicated to remote domain and than duplicated to tape... last part of SLP was failing... here is what I did recieve from VRTS CE:"DIAGNOSTIC STEPS/CAUSE:&nbsp;&nbsp;&nbsp;When application protected backup is being taken it creates a placeholder entry in dbm_main.dbm_image table but if the ASC job does not find application installed on client VM the placeholder entry is not cleaned up and this entry exists as a dependent of VM client backup image in the NBDB image database.In AIR setup when this image is replicated to Target Master Server, the VM client backup image gets imported successfully at Target Master but the dependent image entry of image table is not imported as it is not a valid backup. At the time of duplication (on tape) at Target Master it checks for the dependent image as the VM backup image record having “hasdependents” set to 1 but it does not find any entry in dbm_main.dbm_imagedependency table, so duplication fails.RESOLUTION SUMMARY:&nbsp;&nbsp;Issue fixed in 8.1, as the DR master is lower version then source master server which is not recommended."

ngarart · Answer

Netbackup Version: 8.1.1OS: SLES 12 SP1I am duplicating images from Quantum disk to Tape.

marianne · Answer

More info, please...
Is the duplication included in the SLP that is doing the AIR import?&nbsp;
Is this a 'regular' duplication config or are you doing Quantum 'direct to tape' duplication?&nbsp;Have you tested a backup to tape to ensure that all is working fine with tape STU config?&nbsp;
Could you please share all text in Job Details? And full bptm log (as .txt attachment)?We need to see info about the read portion of the job&nbsp;(pid=4047) and the write portion ((pid=31177).
&nbsp;

tousif · Answer

Hello,The key part of this failure is "cannot&nbsp;add&nbsp;fragment&nbsp;to&nbsp;image&nbsp;database". Its getting failed while dealing with bpdbm.Does this&nbsp;duplication part of SLP operation?Is happening for specific backup images or all are failing?If this duplication is part of SLP operation and happening for specific images.We can try the workaround:Remove that backupid&nbsp;from SLP operation and try manual duplication.Example:nbstlutil -cancel -backupid HQSQL2K16_1518700652&nbsp;Regards,

ngarart · Answer

Yes the duplication is included in the SLP that is doing the AIR import.I noticed that the duplication is not working with the Vmware SQL backup. Duplication of other VM backups is woking fine.Here is the detailed status of the job thats failing.Feb&nbsp;20,&nbsp;2019&nbsp;1:35:34&nbsp;PM&nbsp;-&nbsp;requesting&nbsp;resource&nbsp;&nbsp;LCM_DXi141M12-tapeFeb&nbsp;20,&nbsp;2019&nbsp;1:35:35&nbsp;PM&nbsp;-&nbsp;Info&nbsp;nbrb&nbsp;(pid=4668)&nbsp;Limit&nbsp;has&nbsp;been&nbsp;reached&nbsp;for&nbsp;the&nbsp;logical&nbsp;resource&nbsp;LCM_DXi141M12-tapeFeb&nbsp;20,&nbsp;2019&nbsp;2:26:57&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;LCM_DXi141M12-tapeFeb&nbsp;20,&nbsp;2019&nbsp;2:26:57&nbsp;PM&nbsp;-&nbsp;started&nbsp;process&nbsp;RUNCMD&nbsp;(pid=67692)Feb&nbsp;20,&nbsp;2019&nbsp;2:26:57&nbsp;PM&nbsp;-&nbsp;requesting&nbsp;resource&nbsp;&nbsp;DXi141M12-tapeFeb&nbsp;20,&nbsp;2019&nbsp;2:26:57&nbsp;PM&nbsp;-&nbsp;requesting&nbsp;resource&nbsp;&nbsp;@aaaafFeb&nbsp;20,&nbsp;2019&nbsp;2:26:57&nbsp;PM&nbsp;-&nbsp;reserving&nbsp;resource&nbsp;@aaaafFeb&nbsp;20,&nbsp;2019&nbsp;2:26:57&nbsp;PM&nbsp;-&nbsp;begin&nbsp;DuplicateFeb&nbsp;20,&nbsp;2019&nbsp;2:26:57&nbsp;PM&nbsp;-&nbsp;awaiting&nbsp;resource&nbsp;DXi141M12-tape.&nbsp;No&nbsp;drives&nbsp;are&nbsp;available.Feb&nbsp;20,&nbsp;2019&nbsp;2:26:58&nbsp;PM&nbsp;-&nbsp;ended&nbsp;process&nbsp;0&nbsp;(pid=67692)Feb&nbsp;20,&nbsp;2019&nbsp;2:41:02&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bpduplicate&nbsp;(pid=67692)&nbsp;Suspend&nbsp;window&nbsp;close&nbsp;behavior&nbsp;is&nbsp;not&nbsp;supported&nbsp;for&nbsp;NDMP&nbsp;or&nbsp;NDMP&nbsp;direct&nbsp;copyFeb&nbsp;20,&nbsp;2019&nbsp;2:41:02&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bpduplicate&nbsp;(pid=67692)&nbsp;window&nbsp;close&nbsp;behavior:&nbsp;Continue&nbsp;processing&nbsp;the&nbsp;current&nbsp;imageFeb&nbsp;20,&nbsp;2019&nbsp;2:41:02&nbsp;PM&nbsp;-&nbsp;resource&nbsp;@aaaaf&nbsp;reservedFeb&nbsp;20,&nbsp;2019&nbsp;2:41:02&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;PR0033Feb&nbsp;20,&nbsp;2019&nbsp;2:41:02&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;IBM.ULTRIUM-TD5.006Feb&nbsp;20,&nbsp;2019&nbsp;2:41:02&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;DXi141M12-tapeFeb&nbsp;20,&nbsp;2019&nbsp;2:41:02&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;MediaID=@aaaaf;DiskVolume=_PhysicalLSU;DiskPool=DXi141M12;Path=_PhysicalLSU;StorageServer=DXi141M12_147.110.195.141;MediaServer=sivls106Feb&nbsp;20,&nbsp;2019&nbsp;2:41:03&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=70196)&nbsp;startFeb&nbsp;20,&nbsp;2019&nbsp;2:41:03&nbsp;PM&nbsp;-&nbsp;started&nbsp;process&nbsp;bptm&nbsp;(pid=70196)Feb&nbsp;20,&nbsp;2019&nbsp;2:41:03&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=70196)&nbsp;using&nbsp;262144&nbsp;data&nbsp;buffer&nbsp;sizeFeb&nbsp;20,&nbsp;2019&nbsp;2:41:03&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=70196)&nbsp;start&nbsp;backupFeb&nbsp;20,&nbsp;2019&nbsp;2:41:03&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=7346)&nbsp;startFeb&nbsp;20,&nbsp;2019&nbsp;2:41:03&nbsp;PM&nbsp;-&nbsp;started&nbsp;process&nbsp;bptm&nbsp;(pid=7346)Feb&nbsp;20,&nbsp;2019&nbsp;2:41:03&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=7346)&nbsp;reading&nbsp;backup&nbsp;imageFeb&nbsp;20,&nbsp;2019&nbsp;2:41:03&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=7346)&nbsp;using&nbsp;1&nbsp;data&nbsp;buffersFeb&nbsp;20,&nbsp;2019&nbsp;2:41:04&nbsp;PM&nbsp;-&nbsp;begin&nbsp;readingFeb&nbsp;20,&nbsp;2019&nbsp;2:41:04&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=70196)&nbsp;INF&nbsp;-&nbsp;NDMP&nbsp;Direct&nbsp;Copy&nbsp;will&nbsp;be&nbsp;used.Feb&nbsp;20,&nbsp;2019&nbsp;2:41:04&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=70196)&nbsp;media&nbsp;id&nbsp;PR0033&nbsp;mounted&nbsp;on&nbsp;drive&nbsp;index&nbsp;12,&nbsp;drivepath&nbsp;/dev/alias/nst/F00225F049,&nbsp;drivename&nbsp;IBM.ULTRIUM-TD5.006,&nbsp;copy&nbsp;2Feb&nbsp;20,&nbsp;2019&nbsp;2:41:04&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=70196)&nbsp;INF&nbsp;-&nbsp;Waiting&nbsp;for&nbsp;positioning&nbsp;of&nbsp;media&nbsp;id&nbsp;PR0033&nbsp;on&nbsp;server&nbsp;sivls105&nbsp;for&nbsp;writing.Feb&nbsp;20,&nbsp;2019&nbsp;2:54:52&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=7346)&nbsp;waited&nbsp;for&nbsp;empty&nbsp;buffer&nbsp;14&nbsp;times,&nbsp;delayed&nbsp;31504&nbsp;timesFeb&nbsp;20,&nbsp;2019&nbsp;2:54:52&nbsp;PM&nbsp;-&nbsp;end&nbsp;reading;&nbsp;read&nbsp;time:&nbsp;0:13:48Feb&nbsp;20,&nbsp;2019&nbsp;2:54:52&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=70196)&nbsp;waited&nbsp;for&nbsp;full&nbsp;buffer&nbsp;14&nbsp;times,&nbsp;delayed&nbsp;31712&nbsp;timesFeb&nbsp;20,&nbsp;2019&nbsp;2:55:10&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bptm&nbsp;(pid=70196)&nbsp;cannot&nbsp;add&nbsp;fragment&nbsp;to&nbsp;image&nbsp;database,&nbsp;error&nbsp;=&nbsp;no&nbsp;entity&nbsp;was&nbsp;foundFeb&nbsp;20,&nbsp;2019&nbsp;2:55:33&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=70196)&nbsp;EXITING&nbsp;with&nbsp;status&nbsp;227&nbsp;&lt;----------Feb&nbsp;20,&nbsp;2019&nbsp;2:58:02&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bptm&nbsp;(pid=7346)&nbsp;cannot&nbsp;connect&nbsp;to&nbsp;the&nbsp;writing&nbsp;side&nbsp;process&nbsp;for&nbsp;TIR&nbsp;duplication,&nbsp;SuccessFeb&nbsp;20,&nbsp;2019&nbsp;2:58:04&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bptm&nbsp;(pid=7346)&nbsp;media&nbsp;manager&nbsp;terminated&nbsp;by&nbsp;parent&nbsp;processFeb&nbsp;20,&nbsp;2019&nbsp;2:58:04&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bpduplicate&nbsp;(pid=67692)&nbsp;host&nbsp;sivls106&nbsp;backup&nbsp;id&nbsp;HQSQL2K16_1519040108&nbsp;read&nbsp;failed,&nbsp;media&nbsp;manager&nbsp;killed&nbsp;by&nbsp;signal&nbsp;(82).Feb&nbsp;20,&nbsp;2019&nbsp;2:58:04&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bpduplicate&nbsp;(pid=67692)&nbsp;host&nbsp;sivls105&nbsp;backupid&nbsp;HQSQL2K16_1519040108&nbsp;write&nbsp;failed,&nbsp;no&nbsp;entity&nbsp;was&nbsp;found&nbsp;(227).Feb&nbsp;20,&nbsp;2019&nbsp;2:58:04&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bpduplicate&nbsp;(pid=67692)&nbsp;Duplicate&nbsp;of&nbsp;backupid&nbsp;HQSQL2K16_1519040108&nbsp;failed,&nbsp;no&nbsp;entity&nbsp;was&nbsp;found&nbsp;(227).Feb&nbsp;20,&nbsp;2019&nbsp;2:58:04&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bpduplicate&nbsp;(pid=67692)&nbsp;Status&nbsp;=&nbsp;no&nbsp;images&nbsp;were&nbsp;successfully&nbsp;processed.Feb&nbsp;20,&nbsp;2019&nbsp;2:58:04&nbsp;PM&nbsp;-&nbsp;end&nbsp;Duplicate;&nbsp;elapsed&nbsp;time&nbsp;0:31:07no&nbsp;images&nbsp;were&nbsp;successfully&nbsp;processed&nbsp; (191)

quebek · Answer

I had similar case when I was AIRing backup images from 8.0 - or even 81 to 8.1.2 version... You need if your source and target domains are not equal in terms of version - that would be the first thing I would have done...I was provided by VRTS CE with some manual procedure to have this working - but I ended up with upgrading source to match the destination...

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Cannot duplicate images using SLP. Image replicated using AIR

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