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Dsss's avatar
Dsss
Level 3
9 years ago

Cannot restore linux files error 2800

Hello,

 

We are having a problem with restoring files from a linux client.

Currently we are running an a solaris 10 master server and two solaris 10 media servers.

We can restore files from windows and solaris boxes but not the Linux.

We cannot restore back directly to the same Linux box either to a alternat directory.

I have our normal restore to an alternate restore server on windows.

we normally put all restores on this windows server and share out to the users so they can access them.

we do not restore directly back to the servers normally.

Any help appreciated.

 

01/07/2016 08:13:07 - begin Restore
01/07/2016 08:13:11 - media needed: N60661
01/07/2016 08:13:11 - restoring from image ourserver_1451797984
01/07/2016 08:13:11 - Info bprd (pid=26150) Restoring from copy 2 of image created Sat Jan 02 23:13:04 2016
01/07/2016 08:13:15 - end Restore; elapsed time 0:00:08
Standard policy restore error  (2800)

  • Create the tar directory in /usr/openv/netbackup/logs/

    Add VERBOSE = 5 to bp.conf in /usr/openv/netbackup/

    Retry the operation and upload the tar debug log to a post - do not bulk insert debug text into a post.

     

  • How about:

    bpimagelist -backupid ourserver_1451797984 -L | grep "Policy Type"

     

    What is the output?

     

  • I don't see any restore progress beyond the bprd process on the master.

    This where troubleshooting need to start.
    If the log folder does not exist, please create it and restart NBU on the master server.
    Once we have this log we can see if the restore gets furher than this.

    Ensure in the meantime that log folders exist on the media server : bpbrm and bptm.

    Oh! You have not told us - is NBU client installed on Linux client?
    If not, best to restore to Solaris master server (not to Windows) and then copy Linux files from there.

11 Replies

  • If you can list the files, you can restore them. You need to tell us more about you restore process. Maybe take screenshots of each step and ensure bprd log folder exists on the master. (Restart NBU on Master after creating the folder ) . If you share exact steps via screenshots and bprd log (uploaded as .txt file), we may be able to see why your restore attempt was unsuccessful.