client process aborted(50)

"unknown" job that wouldn't cancel nor delete. Unfortunately can't find the T/N that I used at the moment, but this is an excerpt from another that may not directly relate, but has the same steps:

Ensure all jobs have finished and make a note of the job ids before proceeding!

1. Stop Netbackup services.
2. Browse to <installation path>\netbackup\db\jobs directory
3. Rename the file bpjobd.act.db file to bpjobd.act.db.old
4. Remove any files in the .\trylogs that match the jobid(s) that are stuck.
5. Remove any files in the .\ffilelogs that match the jobid(s) that are stuck.
6. Remove any files in the .\restart that match the jobid(s) that are stuck.
7. Start Netbackup services.

This was taken from the following T/N (which I didn't reference initially):
http://www.symantec.com/business/support/index?page=content&id=TECH136957

***EDIT***

Found the old T/N I originally referenced:
http://www.symantec.com/business/support/index?page=content&id=TECH43177