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dcheungsl's avatar
dcheungsl
Level 3
8 years ago
Solved

Current storage device is no longer available

Hi,

How can I troubleshoot this error when I open the emv8001-hcart-robot-tld-0? I want to make sure the TLD(0) is up and running but it does not have option to select with, thoough I can see the TL(0) robot  do exists.

Thanks for your help. :)

 

Regards,

  • Marianne's avatar
    Marianne
    8 years ago

    EMNBUM01 is not at all configured as a media server. Probably Windows Admin Console only. 

    emv88001 is the master and also media server (plus NDMP media server).

    TLD(0) is attached to emv88001. 
    The OS sees the tape drives but nothing is configured in NBU.

    You need to run the device config, select emv88001 to add the tape drives that are in the robot. 
    You can skip the STU config at the end, as these parameters should still be the same.

    Confirm with 'tpconfig -l' on emv88001 after device config.

  • Amol_Nair's avatar
    Amol_Nair
    8 years ago
    As Marianne mentioned please run the Device configuration wizard in NetBackup and select the media server as well as the ndmp host which the library is locally attached to and then see if the drives are visible.. Currently from the outputs shared as mentione by Marianne we see that the
    robot tld 0 is configured but there are no drives configured under this robot

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  • Amol_Nair's avatar
    Amol_Nair
    Level 6
    8 years ago

    Please share the below outputs

    1. "tpconfig -dl"

    2. "bpstulist -L"

    Is TLD(0) a local NDMP robot? If yes then your storage unit type needs to be NDMP not media manager and it will not be listed in the drop-down if you try configuring a media manager storage unit. 

    Your 1st screenshot for the storage unit shows all the storage units as type NDMP for robot TLD-0

    The screenshot from the robots also just shows 1 entry for TLD-0 so if its configured as LOCAL NDMP then the error is correct. 

    • dcheungsl's avatar
      dcheungsl
      Level 3
      8 years ago

      tpconfig -dl


      Currently defined drives and robots are:

              Drive Name              HP.ULTRIUM4-SCSI.000
              Index                   0
              NonRewindDrivePath      c32t0l0
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              Serial Number           HU1147KP77

              Drive Name              HP.ULTRIUM4-SCSI.000
              Index                   0
              NonRewindDrivePath      tape005
              NDMP client             emeisilacc01
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              Serial Number           HU1147KP77

              Drive Name              HP.ULTRIUM4-SCSI.000
              Index                   0
              NonRewindDrivePath      /dev/nst4
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              Serial Number           HU1147KP77

              Drive Name              HP.ULTRIUM4-SCSI.001
              Index                   1
              NonRewindDrivePath      c64t0l0
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              Serial Number           HU182328YW

              Drive Name              HP.ULTRIUM4-SCSI.001
              Index                   1
              NonRewindDrivePath      tape004
              NDMP client             emeisilacc01
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              Serial Number           HU182328YW

              Drive Name              HP.ULTRIUM4-SCSI.001
              Index                   1
              NonRewindDrivePath      /dev/nst3
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              Serial Number           HU182328YW

              Drive Name              HP.ULTRIUM4-SCSI.002
              Index                   2
              NonRewindDrivePath      c96t0l0
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              Serial Number           HU182125Y0

              Drive Name              HP.ULTRIUM4-SCSI.002
              Index                   2
              NonRewindDrivePath      tape002
              NDMP client             emeisilacc01
              Type                    hcart
              Status                  DOWN
              SCSI Protection         SR (Global)
              Shared Access           No
              Serial Number           HU182125Y0

              Drive Name              HP.ULTRIUM4-SCSI.002
              Index                   2
              NonRewindDrivePath      /dev/nst1
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              Serial Number           HU182125Y0

              Drive Name              HP.ULTRIUM4-SCSI.003
              Index                   3
              NonRewindDrivePath      c80t0l0
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              Serial Number           HU1230PEBV

              Drive Name              HP.ULTRIUM4-SCSI.003
              Index                   3
              NonRewindDrivePath      tape003
              NDMP client             emeisilacc01
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              Serial Number           HU1230PEBV

              Drive Name              HP.ULTRIUM4-SCSI.003
              Index                   3
              NonRewindDrivePath      /dev/nst2
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              Serial Number           HU1230PEBV

              Drive Name              HP.ULTRIUM4-SCSI.004
              Index                   4
              NonRewindDrivePath      c112t0l0
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              Serial Number           HU1145KG2K

              Drive Name              HP.ULTRIUM4-SCSI.004
              Index                   4
              NonRewindDrivePath      tape001
              NDMP client             emeisilacc01
              Type                    hcart
              Status                  DOWN
              SCSI Protection         SR (Global)
              Shared Access           No
              Serial Number           HU1145KG2K

              Drive Name              HP.ULTRIUM4-SCSI.004
              Index                   4
              NonRewindDrivePath      /dev/nst0
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              Serial Number           HU1145KG2K

              Drive Name              HP.ULTRIUM4-SCSI.005
              Index                   5
              NonRewindDrivePath      c128t0l1
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(1) Definition DRIVE=1
              Serial Number           4003780001

              Drive Name              HP.ULTRIUM4-SCSI.006
              Index                   6
              NonRewindDrivePath      c128t0l2
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(1) Definition DRIVE=2
              Serial Number           4003780002

              Drive Name              HP.ULTRIUM4-SCSI.007
              Index                   7
              NonRewindDrivePath      c128t0l3
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(1) Definition DRIVE=3
              Serial Number           4003780003

              Drive Name              HP.ULTRIUM4-SCSI.008
              Index                   8
              NonRewindDrivePath      c128t0l4
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(1) Definition DRIVE=4
              Serial Number           4003780004

              Drive Name              HP.ULTRIUM4-SCSI.009
              Index                   9
              NonRewindDrivePath      c128t0l5
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(1) Definition DRIVE=5
              Serial Number           4003780005

              Drive Name              HP.ULTRIUM4-SCSI.010
              Index                   10
              NonRewindDrivePath      c128t0l6
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(1) Definition DRIVE=6
              Serial Number           4003780006

              Drive Name              HP.ULTRIUM4-SCSI.011
              Index                   11
              NonRewindDrivePath      c128t0l7
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(1) Definition DRIVE=7
              Serial Number           4003780007

              Drive Name              HP.ULTRIUM4-SCSI.012
              Index                   12
              NonRewindDrivePath      c128t0l8
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(1) Definition DRIVE=8
              Serial Number           4003780008

              Drive Name              IBM.ULTRIUM-TD4.000
              Index                   13
              NonRewindDrivePath      c144t0l1
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=1
              Serial Number           4001460001

              Drive Name              IBM.ULTRIUM-TD4.001
              Index                   14
              NonRewindDrivePath      c144t0l2
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=2
              Serial Number           4001460002

              Drive Name              IBM.ULTRIUM-TD4.002
              Index                   15
              NonRewindDrivePath      c144t0l3
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=3
              Serial Number           4001460003

              Drive Name              IBM.ULTRIUM-TD4.003
              Index                   16
              NonRewindDrivePath      c144t0l4
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=4
              Serial Number           4001460004

              Drive Name              IBM.ULTRIUM-TD4.004
              Index                   17
              NonRewindDrivePath      c144t0l5
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=5
              Serial Number           4001460005

              Drive Name              IBM.ULTRIUM-TD4.005
              Index                   18
              NonRewindDrivePath      c144t0l6
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=6
              Serial Number           4001460006

              Drive Name              IBM.ULTRIUM-TD4.006
              Index                   19
              NonRewindDrivePath      c144t0l7
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=7
              Serial Number           4001460007

              Drive Name              IBM.ULTRIUM-TD4.007
              Index                   20
              NonRewindDrivePath      c144t0l8
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=8
              Serial Number           4001460008

              Drive Name              IBM.ULTRIUM-TD4.008
              Index                   21
              NonRewindDrivePath      c144t0l9
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=9
              Serial Number           4001460009

              Drive Name              IBM.ULTRIUM-TD4.009
              Index                   22
              NonRewindDrivePath      c144t0l10
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=10
              Serial Number           400146000A

              Drive Name              IBM.ULTRIUM-TD4.010
              Index                   23
              NonRewindDrivePath      c144t0l11
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=11
              Serial Number           400146000B

              Drive Name              IBM.ULTRIUM-TD4.011
              Index                   24
              NonRewindDrivePath      c144t0l12
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=12
              Serial Number           400146000C

              Drive Name              IBM.ULTRIUM-TD4.012
              Index                   25
              NonRewindDrivePath      c144t0l13
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=13
              Serial Number           400146000D

              Drive Name              IBM.ULTRIUM-TD4.013
              Index                   26
              NonRewindDrivePath      c144t0l14
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=14
              Serial Number           400146000E

              Drive Name              IBM.ULTRIUM-TD4.014
              Index                   27
              NonRewindDrivePath      c144t0l15
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=15
              Serial Number           400146000F

              Drive Name              IBM.ULTRIUM-TD4.015
              Index                   28
              NonRewindDrivePath      c144t1l0
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=16
              Serial Number           4001460010

              Drive Name              IBM.ULTRIUM-TD4.016
              Index                   29
              NonRewindDrivePath      c144t1l1
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=17
              Serial Number           4001460011

              Drive Name              IBM.ULTRIUM-TD4.017
              Index                   30
              NonRewindDrivePath      c144t1l2
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=18
              Serial Number           4001460012

              Drive Name              IBM.ULTRIUM-TD4.018
              Index                   31
              NonRewindDrivePath      c144t1l3
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=19
              Serial Number           4001460013

              Drive Name              IBM.ULTRIUM-TD4.019
              Index                   32
              NonRewindDrivePath      c144t1l4
              NDMP client             10.4.0.49
              Type                    hcart
              Status                  UP
              SCSI Protection         SR (Global)
              Shared Access           No
              TLD(2) Definition DRIVE=20
              Serial Number           4001460014

      Currently defined robotics are:
        TLD(0)     robotic path = /dev/sg26
        TLD(1)     robotic path = c128t0l0 (10.4.0.49 [SCSI b/t/l = 128/0/0] ),
        TLD(2)     robotic path = c144t0l0 (10.4.0.49 [SCSI b/t/l = 144/0/0] ),

      EMM Server = emv88001

      • dcheungsl's avatar
        dcheungsl
        Level 3
        8 years ago

        $ sudo ./bpstulist -L

        Label:                emv88001-hcart-10
        Storage Unit Type:    NDMP
        Host Connection:      emv88001
        Number of Drives:     5
        On Demand Only:       no
        Density:              hcart (6)
        Robot Type:           (not robotic)
        Max Fragment Size:    1048576
        Max MPX/drive:        1
        NDMP attach host:     10.4.0.49

        Label:                EMEISILACC01-NDMP
        Storage Unit Type:    NDMP
        Host Connection:      emv88001
        Number of Drives:     5
        On Demand Only:       no
        Density:              hcart (6)
        Robot Type/Number:    TLD (8) / 0
        Max Fragment Size:    1048576
        Max MPX/drive:        1
        NDMP attach host:     emeisilacc01

        Label:                emv88001-hcart-robot-tld-0
        Storage Unit Type:    Media Manager
        Host Connection:      emv88001
        Number of Drives:     5
        On Demand Only:       no
        Density:              hcart (6)
        Robot Type/Number:    TLD (8) / 0
        Max Fragment Size:    1048575
        Max MPX/drive:        1

        Label:                DD03-VTL
        Storage Unit Type:    NDMP
        Host Connection:      emv88001
        Number of Drives:     20
        On Demand Only:       no
        Density:              hcart (6)
        Robot Type/Number:    TLD (8) / 2
        Max Fragment Size:    1048576
        Max MPX/drive:        1
        NDMP attach host:     10.4.0.49

        Label:                DD02-VTL
        Storage Unit Type:    NDMP
        Host Connection:      emv88001
        Number of Drives:     8
        On Demand Only:       yes
        Density:              hcart (6)
        Robot Type/Number:    TLD (8) / 1
        Max Fragment Size:    1048575
        Max MPX/drive:        1
        NDMP attach host:     10.4.0.49

        Label:                emv88001-hcart
        Storage Unit Type:    Media Manager
        Host Connection:      emv88001
        Number of Drives:     5
        On Demand Only:       no
        Density:              hcart (6)
        Robot Type:           (not robotic)
        Max Fragment Size:    1048576
        Max MPX/drive:        1

        Label:                emv88001-hcart-emeisilacc01
        Storage Unit Type:    NDMP
        Host Connection:      emv88001
        Number of Drives:     4
        On Demand Only:       no
        Density:              hcart (6)
        Robot Type:           (not robotic)
        Max Fragment Size:    1048576
        Max MPX/drive:        1
        NDMP attach host:     emeisilacc01

        Label:                NDMP-drives
        Storage Unit Type:    NDMP
        Host Connection:      emv88001
        Number of Drives:     5
        On Demand Only:       yes
        Density:              hcart (6)
        Robot Type/Number:    TLD (8) / 0
        Max Fragment Size:    1048575
        Max MPX/drive:        1
        NDMP attach host:     10.4.0.49

        Label:                DD-STU2
        Storage Unit Type:    Disk
        Media Subtype:        DiskPool (6)
        Host Connection:      _STU_NO_DEV_HOST_
        Concurrent Jobs:      100
        On Demand Only:       yes
        Robot Type:           (not robotic)
        Max Fragment Size:    524288
        Max MPX:              1
        Block Sharing:        no
        File System Export:   no
        Ok On Root:           no
        Disk Pool:            DP_DD-STU2
        Snapshots:            no
        Replication Primary:  no
        Replication Source:   no
        Replication Target:   no
        Mirror            :   no
        Independent       :   no

        Label:                DD-STU1
        Storage Unit Type:    Disk
        Media Subtype:        DiskPool (6)
        Host Connection:      _STU_NO_DEV_HOST_
        Concurrent Jobs:      100
        On Demand Only:       yes
        Robot Type:           (not robotic)
        Max Fragment Size:    524288
        Max MPX:              1
        Block Sharing:        no
        File System Export:   no
        Ok On Root:           no
        Disk Pool:            DP_DD-STU1
        Snapshots:            no
        Replication Primary:  no
        Replication Source:   no
        Replication Target:   no
        Mirror            :   no
        Independent       :   no

        Label:                NBDR
        Storage Unit Type:    Disk
        Media Subtype:        Basic (1)
        Host Connection:      emv88001
        Concurrent Jobs:      10
        On Demand Only:       yes
        Path:                 "/mnt/nbdr"
        Robot Type:           (not robotic)
        Max Fragment Size:    524288
        Max MPX:              1
        Stage data:           no
        Block Sharing:        no
        File System Export:   no
        High Water Mark:      100
        Low Water Mark:       80
        Ok On Root:           no