Forum Discussion

NHL's avatar
NHL
Level 4
13 years ago

Download netbackup enterprise server

Hi

we have netbackup 6.5.5 enterprise server and have just found a need to install the client agent on a rhel u2 x86 server, and lo and behold we cannot find the original install media.

Is there a link on symantec to download the full software and not just the updates anywhere?

Many thanks
Nick .

7.1.x and Earlier
Agents
Backup and Recovery
Downloads
Installing
NetBackup
  • Kiran_Bandi's avatar
    Kiran_Bandi
    13 years ago

    The TN referred by you (from my BLOG) applies to Backup Exec not to NetBackUp.

    Backup Exec can be downloaded for free and do not require any serial number. But for downloading NBU you need to have serial number.

    Where and how to download NBU licensed product: http://www.symantec.com/docs/TECH63434

    I believe you can find the serial number from your purchase order.

    Regards....

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  • Kiran_Bandi's avatar
    Kiran_Bandi
    Level 6
    13 years ago

    If you have your NBU serial number you can download from fileconnect.symantec.com

  • NHL's avatar
    NHL
    Level 4
    13 years ago

    Hi Kiran

    thanks for your response, however, I followed your link, went through "Handy BackUpExec Links", from there I went to TECH138264 note, but on there I can't find any links for downloading the netbackup version 6.5.5, only version 7.

    Where am I going wrong?

  • Kiran_Bandi's avatar
    Kiran_Bandi
    Level 6
    13 years ago

    The TN referred by you (from my BLOG) applies to Backup Exec not to NetBackUp.

    Backup Exec can be downloaded for free and do not require any serial number. But for downloading NBU you need to have serial number.

    Where and how to download NBU licensed product: http://www.symantec.com/docs/TECH63434

    I believe you can find the serial number from your purchase order.

    Regards....

  • NHL's avatar
    NHL
    Level 4
    13 years ago

    Ah that looks promising, many thanks. I just need to get the office to give me the serial number, as all I have is the licence keys.

    Thanks again
    Nick .

  • Deepak_W's avatar
    Deepak_W
    Level 6
    13 years ago

    You need to download 6.5/6.5.5 installable from fileconnect.symantec.com site. This site will ask you serial number, note that this is not serial key which you use for installing NBU rather it is serial number which is there in your paper license against NBU product line item.

    Even if you get 6.5 installable you can later apply MP5 which cal be downloaded from support site.

    Hope this helps.

  • NHL's avatar
    NHL
    Level 4
    13 years ago

    Yep all done as suggested by yourself and Kiran. Downloading 6.5 now.

    Thanks both for your help
    NICK.