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NathanNieman's avatar
NathanNieman
Level 6
9 years ago

Drive cleaning issue

Setup is a IBM3310 tape lib. and a ProtecTier VTL. Master/Media is a Windows server 2008 R2 Running Netbackup 7.5.0.6   All backups first go to the VTL, then are duplicated to the IBM tap...
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  • Marianne's avatar
    Marianne
    9 years ago

    Have you configured cleaning tapes in NBU?

    If cleaning tapes are in the robot's 'maintenance' slots, then NBU cannot see or use them to clean tape drives.

    The fact that you were able to use robot utilities to clean tape drives says to me that cleaning tapes are probably in maintenance slots and nothing in 'normal' tape slots.

    To tell NBU that drive has been cleaned, use this command: 

    tpclean -M <drive_name>

StefanosM's avatar
StefanosM
Level 6
9 years ago

I suspect that you do not have a cleaning tape configured in netbackup.

post the output of  the command

vmquery  -b  -p 0

 

IBM libraries use to hide the cleaning media from the software and clean the drives themselves. thats what I understand from you saying "maintenance slot."
if this is the case, you should unconfigure the cleaning function of the library and configure the cleaning tape to netbackup.

The output of the command will tell us.