Drives Are in AVR mode.

Question

All of a sudden i see that all the driver connected to the media server shows AVR,, i can see the drive physically in OS level, also in NBU.

Robtest is also working , i can control the robot. i have bonunced the NBU service on media server.

Media server is active for both tape and disk. i am suspecting if its library . before i request for library reboot , just wanted to know if i have to check for something else too.

Media server is an appliance.

marianne · Accepted Answer

You still have robtest running!tldtest -rn 0 -r /dev/sg38Kill it! Close it!

marianne · Answer

Well - robtest itself can cause drives to go in AVR mode.Check and confirm that nobody has left an instance of robtest open.
Please show us output of these commands on the robot control host:
scan -changer
vmoprcmd
Check for errors in /var/log/messages.&nbsp;

michael_g_ander · Answer

What are the robot console/web interface showning ?

Can you see the robot in the OS ?

Are the robot control daemon(s) running ? tld & ltdcd for tld robots

How is the robot shown in netbackup under devices ?, have had an occurence where it was enabled NO which meant the drives stood as AVR. In that case it turned out there was an issue with the robotics (gripper&arm) in the robot.

marianne · Answer

Double check drive config as well on this media server to ensure NBU is configured correctly with robot posistion for the drives:tpconfig -l&nbsp;
There should be more in messages file - not only errors related to one drive.&nbsp;A least during NBU restart there should be messages related to tldcd.&nbsp;Is tldcd running? And tldd for each robotic drive?Can you manually stop ltid (using stopltid and check that all&nbsp;Media Manager processes are stopped) and restart with 'ltid -v' ?
Which Media Manager processes are started at this point?
Use 'vmps' command to list Media Manager processes.
PS:&nbsp;Device config seems to be in a bit of a mess with DOWN drives, Missing Path, etc.And WAY too many tape drives attached to a single media server....

jacob_ruben · Answer

attached the&nbsp;results..Also checked&nbsp;/var/log/messages. , i see below messages..Sep 30 03:03:18 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:03:33 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:03:48 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:04:03 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:04:18 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:04:33 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:04:48 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:05:03 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:05:18 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:05:33 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:05:48 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:06:03 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:06:18 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:06:33 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:06:48 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:07:03 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:07:18 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:07:33 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:07:48 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:08:03 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:08:18 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:08:33 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:08:48 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:09:03 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:09:18 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:09:33 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output errorSep 30 03:09:49 xrxsenbumed02 avrd[3065]: MTIOCGET failed on HP.ULTRIUM6-SCSI.001 (device 1, /dev/nst36) ioctl failed, Input/output error

jacob_ruben · Answer

I went reading the messages , do see tldcd were shutdown abnormally during services restart..Sep 29 18:40:09 xrxsenbumed02 tldcd[30991]: Daemon has terminated abnormallySep 29 18:48:55 xrxsenbumed02 ltid[30852]: Sending shutdown to tldcd daemon...Sep 29 18:49:05 xrxsenbumed02 tldcd[3078]: starting tldcdSep 29 18:49:05 xrxsenbumed02 tldcd[3081]: emmlib_uninitialize failed, status=13Sep 29 18:49:05 xrxsenbumed02 tldcd[3081]: System error occurredSep 29 18:49:05 xrxsenbumed02 tldcd[3081]: Daemon has terminated abnormallyi have tried restart ltid manually too.. below are mm process activeMM Processes------------root 2711 30250 0 Sep28 pts/2 00:00:00 [tldcd] &lt;defunct&gt;root 2717 30250 0 Sep28 pts/2 00:00:00 [tldcd] &lt;defunct&gt;root 3016 1 0 Sep29 ? 00:00:01 /usr/openv/volmgr/bin/ltidroot 3060 3016 0 Sep29 ? 00:00:00 tldd -vroot 3065 3016 0 Sep29 ? 00:00:02 avrd -vroot 8060 3060 0 03:53 ? 00:00:00 tldd -vroot 8096 8045 0 03:53 pts/4 00:00:00 robtestroot 8111 8096 0 03:54 pts/4 00:00:00 /usr/openv/volmgr/bin/tldtest -rn 0 -r /dev/sg38root 30250 1 0 Sep03 pts/2 00:06:01 tldcd -vroot 30859 1 0 Sep29 ? 00:00:01 vmd -v&nbsp;Theres too many backup active on this media server via disk. so &nbsp;need to wait if i have to restart the NBU services again.

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Drives Are in AVR mode.

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