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abhinav_trivedi's avatar
abhinav_trivedi
Level 4
9 years ago

Drives are in restart mode

Hi All,

 

If we see this then we need to restart ltid service to resolve this issue.

Can anyone suggest which logs we need to read to find out the root cause or when incident happened.

I checked /usr/openv/volmgr/debug, /usr/openv/netbackup/logs/bptm and system logs.

Can anybody suggest on this.

7.6
Backup and Recovery
Linux
NetBackup
  • mph999's avatar
    mph999
    9 years ago

    The only reason I know of that they show restart is when something changes in the configeration.

    volmgr/debug/tpcommand might show something but it would depend if it was set up at the time.  

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  • mph999's avatar
    mph999
    Level 6
    9 years ago

    The only reason I know of that they show restart is when something changes in the configeration.

    volmgr/debug/tpcommand might show something but it would depend if it was set up at the time.  

  • abhinav_trivedi's avatar
    abhinav_trivedi
    Level 4
    9 years ago

    Yeah I checked it but did not find anything. Also there was not any configuration change.

  • Marianne's avatar
    Marianne
    Level 6
    9 years ago

    It's been 6 weeks since you posted here!

    Have you restarted NBU yet?

    Have you enabled logs as suggested by Martin on 3 May?
    Anything in OS System log or NBU logs?

    Important that you troubleshoot at the time when the issue is seen....,

  • NBU35's avatar
    NBU35
    Level 6
    9 years ago

    I am not sure which logs track it, but i have seen generally this appears, when you reconfigure tape drives on you rmedia server and don't restart LTID to get the new configuration.

    to refresh the configuration we have to restart the LTID.

  • abhinav_trivedi's avatar
    abhinav_trivedi
    Level 4
    9 years ago
    I restarted ltid and issue got resolved at same time. Just wanted to confirm the log which can show something about this issue. Putting martin's reply as solution.