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cs3472's avatar
cs3472
Level 4
11 years ago

Duplication window doesnt pop up in the Netbackup GUI

Hi all,

When I try to perform duplication from tape to tape using Netbackup GUI, it doesnt come up with the window which asks us to choose to which volume pool the duplicate copy must go.

I will do a verify from the Netbackup catalog in the GUI and right click on the backup id which is required and click duplication.

Netbackup version is 7.0.1 and master server is HP-UX B.11.31 U ia64

7.1.x and Earlier
Backing Up
Backup and Recovery
Deduplication Option
HP-UX
NetBackup
Troubleshooting
  • cs3472's avatar
    cs3472
    11 years ago

    I am able to duplicate with the bpduplicate option. Since GUI will be much more easier, we tried doing it...

    We solved this issue by changing the hostname entry in the login GUI. Because someone has given the IP instead of the hostname.

    Now I am able to get the duplication window.

    But I dont think it has something to do with the hostname nor the IP address. As of now the issue is resolved

    Thanks Nagalla for your suggestions

5 Replies

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  • RamNagalla's avatar
    RamNagalla
    Moderator
    11 years ago

    did you select the duplicate option from the dropdown menu which is avalible in top corner of catalog screen

    it will have 3 options.. verify, duplicate and import..

    make sure you have selected the duplicate option and then right click on the image and select duplicate.

    if its giving even after that .. see if that giving any error in notification area..

    also what is the GUI you are using.. admin console or java console?

     

  • cs3472's avatar
    cs3472
    Level 4
    11 years ago

    Thanks Nagalla,

    Yes. I first verified whether the images are in the right media. Then from the drop down i choose duplicate. From the list of backup id's which were listed below, I right clicked and choose duplicate option. It doesnt come up with any error window in the notication area.

    Also the GUI I am using is admin console.. What is the difference bet these two? (admin and java console)

  • cs3472's avatar
    cs3472
    Level 4
    11 years ago

    I am able to duplicate with the bpduplicate option. Since GUI will be much more easier, we tried doing it...

    We solved this issue by changing the hostname entry in the login GUI. Because someone has given the IP instead of the hostname.

    Now I am able to get the duplication window.

    But I dont think it has something to do with the hostname nor the IP address. As of now the issue is resolved

    Thanks Nagalla for your suggestions

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    11 years ago

    After you select the duplicate selection at the top left click the search button again so that you are "really" in the duplicate option

    Then try selecting and duplicating them

    Hope this helps