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NBFREAK's avatar
NBFREAK
Level 4
15 years ago

ERR - bpbkar exiting because backup is aborting

Hi Folks, We are unable to run backups for the Mater server, where all client backups such as exchange servers backups are running fine. Master server backups are going to hung mode with the b...
  • Marianne's avatar
    15 years ago
    Your master server is probably taking serious strain and is possibly running out of resources when bpbkar kicks in to backup itself. Have you tried to monitor cpu and memory on the master while the backup is running?
    This TechNote explains why false status code 96 can be seen (problem was still present in 5.1):
    seer.support.veritas.com/docs/237534.htm

    Also check KeepAliveTime on the master:

    Extract from  NetBackup Release Notes – Additional Operational Notes (TechNote 278130):
    While at first it may appear that there is a problem with the NetBackup master server,
    this delay is actually a result of a certain TCP/IP configuration parameter that is set to
    7,200,000 (two hours, in milliseconds) by default. VERITAS recommends that you set
    this parameter to 15 minutes (900,000 milliseconds) or the next lowest, configurable
    value that is greater than 15 minutes. (This parameter is called KeepAliveTime on
    Microsoft Windows and tcp_keepalive_interval on Solaris systems. You can check the
    man page on your system to identify what this parameter is called. You can find more
    information about the KeepAliveTime and other associated TCP/IP configuration
    parameters on Microsoft Windows in the following Microsoft Knowledge Base
    articles: Q140325 and Q120642 )