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malufi's avatar
malufi
Level 2
4 years ago

nbcheck returned exit status 255

Hi, 

im trying to install netbackup client 8.1 in RHEL 7.4 , but encounter this message 

nbcheck returned exit status 255.

Anyone familiar with this message ? is it ok to continue the installation ?

 

------------------------

Checking for required system conditions...

/software/NetBackup_8.1_CLIENTS2/NBClients/anb/Clients/usr/openv/netbackup/client/Linux/RedHat2.6.18/nbcheck returned exit status 255.

WARNING: Unable to provide preinstall check results.

 

8.1.2
Linux
  • pats_729's avatar
    pats_729
    4 years ago
    Hi
    It seems /tmp is mounted with noexec permission. You need to remove this permission and remount /tmp and then attempt install.

    Hope it helps.

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  • pats_729's avatar
    pats_729
    Level 6
    4 years ago
    Hi
    It seems /tmp is mounted with noexec permission. You need to remove this permission and remount /tmp and then attempt install.

    Hope it helps.
    • malufi's avatar
      malufi
      Level 2
      4 years ago

      Hi pats_729 

      after checking mount, yes my client  has noexec permission on /tmp 

      tmpfs on /tmp type tmpfs (rw,nosuid,nodev,noexec,noatime,nodiratime,seclabel)


      is it possible to use another directory to replace /tmp for installation ?

      just to avoid remount /tmp 

      • pats_729's avatar
        pats_729
        Level 6
        4 years ago
        Hi
        Unfortunately NO. You cannot do it.

        Remounting tmp doesn’t need any downtime or services inturption. You can remount it with this command . After installation may be you can revert it with same command but just modify permission as noexec.

        mount -o remount,exec /tmp
  • Marianne's avatar
    Marianne
    Level 6
    4 years ago

    malufi 

    I have not checked docs, so, my question is if you have checked Installation Guide for requirements and OS Compatibility Guide?

    Are you running the installation locally on the client as root?

    • malufi's avatar
      malufi
      Level 2
      4 years ago

      from the documentation RHEL 7.4 should be compatible. 

      yes , install it locally on the client as root

      • Marianne's avatar
        Marianne
        Level 6
        4 years ago

        Is this a new install or upgrade?
        How much space in /tmp ? (or whatever TEMPDIR variable is set to)

        Can you please show us everything you see?

        Please copy all output starting with :
        # pwd
        # ./install