Forum Discussion
Article URL http://www.symantec.com/docs/TECH147574 |
Solution
1. Verify no backup jobs are active for the client, run vssadmin list writers on the affected client: confirm all writers are listed as State: [1] Stable
2. If any writers are not in a stable state, reboot the client to reset the writers
3. Check the Windows Open File Backup setting on the master server to ensure VSS is being used
Host Properties > Master Servers > (master) > Client Attributes > Windows Open File Backups tab
Ensure the client name is added to this list, then highlight client in the list, and select 'Use Microsoft Volume Shadow Service (VSS)'
4. This error can also happen if the snapshot size exceeds the snapshot maximum size 'Use limit' configured for the volume. If this happens, Windows will automatically delete the snapshot, even though NetBackup still wants to use it.
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