Forum Discussion

Kaio_Tonheiro's avatar
Kaio_Tonheiro
Level 4
9 years ago

Error 58

I need help with error 58 (can't connect to client), which says it can not connect to the client, however, client connection through ping tests to the master are ok, and the master to the client is a...
7.5
Backup and Recovery
Error messages
NetBackup
Windows Server (2003-2008)
  • sdo's avatar
    sdo
    9 years ago

    If this fails:

    # telnet client-name.com 1556

    ...then your issue is at least a firewall issue, and not necessarily a NetBackup issue.  If that command fails then there is either software FW on client, or a hardware FW in the LAN network.

sdo's avatar
sdo
Moderator
9 years ago

Thanks Kaio.

To be fair, that command could also fail:

i) if there is a "name to IP" translation issue

AND/OR

ii) a LAN gateway/routing issue

AND/OR

iii) the client is powered off.

.

But most typically it's a FW issue  :)

.

Need some help with example commands for Windows FW, and/or Linux FW rule addition?