Error bpbrm (pid=24601) socket read failed: errno = 62 - Timer expired

Hi

  A Unix client restore is failing with below error. Should I ask the user to enable bpbrm logs for debugging? or bpbkar?

07/30/2015 06:18:35 - Error bpbrm (pid=24601) socket read failed: errno = 62 - Timer expired
07/30/2015 06:18:35 - Info bpbrm (pid=14141) sending message to media manager: STOP RESTORE atrcxb2730bup2_1436420802
07/30/2015 06:18:35 - Error bptm (pid=24596) cannot write data to socket, Interrupted system call
07/30/2015 06:18:35 - Error bptm (pid=24596) The following files/folders were not restored:
07/30/2015 06:18:35 - Error bptm (pid=24596) UTF - /Backup/sybasedg/syblog/.ldev_smocellodb
07/30/2015 06:18:35 - Error bptm (pid=24596) UTF - /Backup/sybasedg/syblog/.ldev_smodb
07/30/2015 06:18:35 - Error bptm (pid=24596) UTF - /Backup/sybasedg/syblog/.ldev_smogsndb
07/30/2015 06:18:35 - Error bptm (pid=24596) UTF - /Backup/sybasedg/syblog/.ldev_smoisdb
07/30/2015 06:18:35 - Error bptm (pid=24596) UTF - /Backup/sybasedg/syblog/.ldev_smoj20db
07/30/2015 06:18:35 - Error bptm (pid=24596) UTF - /Backup/sybasedg/syblog/.ldev_smorbsdb
07/30/2015 06:18:35 - Error bptm (pid=24596) UTF - /Backup/sybasedg/syblog/.ldev_sybmgmtdb
07/30/2015 06:18:35 - Error bptm (pid=24596) UTF - /Backup/sybasedg/syblog/.ldev_tapdb
07/30/2015 06:18:35 - Error bptm (pid=24596) UTF - /Backup/sybasedg/syblog/.ldev_telisdb
07/30/2015 06:18:35 - Error bptm (pid=24596) UTF - /Backup/sybasedg/syblog/.ldev_topdb
07/30/2015 06:18:35 - Error bptm (pid=24596) more than 10 files were not restored, remaining