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CoMurphy's avatar
CoMurphy
Level 4
10 years ago

Error received from media manager layer

Hello,   We recently had a case open with Symantec about the error that I am pasting below. It was thought to be ghost tape drives at the time which we fixed. We had 3 more failures come out th...
  • RiaanBadenhorst's avatar
    10 years ago

    Hi,

     

    This seems like a comms issue, there are no errors from the bptm / bpbrm logs. They show that connection/backup was closed from the client side. In the client logs you see this. It was writing then timed out.

     

    Is this a RAC or single Instance?

     

    01:39:12.658 [29981] <2> int_WriteData: INF - writing buffer # 1 of size 262144
    01:39:39.376 [29981] <2> int_WriteData: INF - writing buffer # 1000 of size 262144

    01:40:07.354 [29981] <2> int_WriteData: INF - writing buffer # 2000 of size 262144
    01:56:00.281 [29981] <16> writeToServer: ERR - send() to server on socket failed: Connection timed out (110)
    01:56:00.281 [29981] <16> dbc_put: ERR - failed sending data to server
    01:56:00.281 [29981] <16> VxBSASendData: ERR - Could not do a bsa_put().

    01:56:00.281 [29981] <16> xbsa_SendData: ERR - VxBSASendData: Failed with error:
       Server Status:  Communication with the server has not been initiated or the server status has not been retrieved from the serve
    01:56:00.320 [29981] <16> dbc_put: ERR - invalid handle received from the application
    01:56:00.320 [29981] <16> VxBSASendData: ERR - Could not do a bsa_put().
    01:56:00.320 [29981] <16> xbsa_SendData: ERR - VxBSASendData: Failed with error:
       Server Status:  Communication with the server has not been initiated or the server status has not been retrieved from the serve
    01:56:00.320 [29981] <16> dbc_put: ERR - invalid handle received from the application
    01:56:00.320 [29981] <16> VxBSASendData: ERR - Could not do a bsa_put().
    01:56:00.320 [29981] <16> xbsa_SendData: ERR - VxBSASendData: Failed with error:
       Server Status:  Communication with the server has not been initiated or the server status has not been retrieved from the serve
    01:56:00.320 [29981] <2> int_CloseImage: INF - Backup - closing <bk_2911_1_868757927>
    01:56:00.320 [29981] <16> writeToServer: ERR - send() to server on socket failed: Bad file descriptor (9)
    01:56:00.320 [29981] <16> write_LF_END_tarHeader: ERR - failed writing LF_END_U_LEN_FILE record on DATA socket
    01:56:00.320 [29981] <16> finishTarImage: ERR - write_LF_END_tarHeader() failed.
    01:56:00.320 [29981] <16> VxBSAEndData: ERR - EndData unable to bsa_finishTarImage().
    01:56:00.320 [29981] <16> xbsa_EndData: ERR - VxBSAEndData: Failed with error:
       Server Status:  Communication with the server has not been initiated or the server status has not been retrieved from the serve
    01:56:00.320 [29981] <16> int_CloseImage: ERR - Failed to process backup file <bk_2911_1_868757927>