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rk1074's avatar
rk1074
Level 6
11 years ago

error while opening Java Console

Hello All,

We are facing one issue

we have one master server  7.5.0.5 running on a Linux VM. One ops center installed on a Windows server 2008 R2

Currently we are able to open the Netbackup Administrator Console  for the master server from our Opscenter by conecting it via RDP but we are unable to open theNetbackup Java console on the same.
Getting error as "invalid user name or password".
We have added the the user name in the auth.conf file as well.
We are succesfully able to  open the Java console  if we give the name of the Opscenter.

any Help in this regards will be apreciated

7.5
Backup and Recovery
Linux
NetBackup
Troubleshooting
  • GV89's avatar
    GV89
    11 years ago

    Try creating a single local user account for accessing the java console on the root.

    and make the entry of the same user in bp.conf file.

    I guess this should work...

23 Replies

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  • chack22's avatar
    chack22
    Level 4
    11 years ago

    Are you able to SSH into the master server with the credentials you are using?

  • rk1074's avatar
    rk1074
    Level 6
    11 years ago

    Hi Chack22,

     

    Yes I am very Much able to login to the CLI . Its just the Java console is not opening..

  • chack22's avatar
    chack22
    Level 4
    11 years ago

    Are you using a local account or ldap? What are you putting in for the username in the java console?

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    11 years ago

    The username you login with would usually be root and the password for the Master Server

    Could we see you auth file please in case you have something the wrong way in there

  • rk1074's avatar
    rk1074
    Level 6
    11 years ago

    I am login as " domain name\<username>

    Auth.conf is also set with the same login  name with ALL permissions.

     

    I am able to login with same credentials for the opscenter Java console (although I donot nede to do that ).

     

  • rk1074's avatar
    rk1074
    Level 6
    11 years ago

    I tried running as the administrator as well but no luck.

    As mentioned in the other thread suggested, I already have all  the necessary auth.conf settings

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    11 years ago

    As a test .. can you login that console using root and the password for the Master?

    At least that way it tests the console and communications

  • chack22's avatar
    chack22
    Level 4
    11 years ago

    I don't know if it matters, but try logging in w/o domain name\username. just use username. that's how we have it cofigured in one of our test beds that's using RHEL and LDAP.