Forum Discussion

Saldana1201's avatar
12 years ago

Exchange 2010 Backup w GRT fails (Unable to obtain image list)

Hello there,   I'm fairly new to using Backup 7.5 and having some trouble with configure our backups. Ive read through the manual and followed the instructions on configuring the settings, but I ...
  • Mark_Solutions's avatar
    12 years ago

    The final status means that your Information Stores are backed up but you will not get GRT (individual messages available to restore)

    A number of issues for this but you need to ensure that you have covered all pre-requisites first as per the admin guide.

    So briefly ...

    Same versions of NBU on Master, Media and Clients (all nodes of the DAG)

    NFS configured on Media Servers and DAG members

    A mailbox for NBU to use during the GRT proceedure

    EWS / NetBackup Clients Service using suitable account on all DAG members

    Backup must be going to disk

    Distributed Application Restore Mappings section completed on Master Server Host Properties

    If any of these are missing it can cause the failure (as can any replication issues with your DAG)