Forum Discussion

Leth's avatar
Leth
Level 3
8 years ago

Exchange 2010 GRT Backups Failing GRT Recovery

Hi All, I have a strange issue regarding our MS Exchange backups when it comes to the Granular processing on a certain storage type. To start off we are running: NB Master: AIX 6.1 with Netbackup...
7.7
Windows Server (2003/2008)
Leth's avatar
Leth
Level 3
8 years ago

As it won't let me edit my post, we are running on Exchange 2010 and have a 6 node DAG configuration.

  • Lowell_Palecek's avatar
    Lowell_Palecek
    Level 6
    8 years ago

    Do you have a verbose bpbkar log?

    • Leth's avatar
      Leth
      Level 3
      8 years ago

      Hi Lowell,

      Thanks for your responce.

      I have set the verbose level on the client to 5. I will report back with the log files after the backup has completed tomorrow.

      Kind regards,

      Leth

    • Leth's avatar
      Leth
      Level 3
      8 years ago

      I have attached the bpbkar logs.

      I can confirm that the temp files in C:\Program Files\Veritas\NetBackup\Temp are being created. but for some reason it dosnt like to do anything with them!

      • Lowell_Palecek's avatar
        Lowell_Palecek
        Level 6
        8 years ago

        This is a level 0 log, not very informative:

        ov_log::OVInit: GENERAL Log Level (Effective): 0
        ov_log::OVInit: TCP Log Level (Effective): 0
        OVLog: BPBKAR  NetBackup Backup/Archive  7.7GA  [Jan 11 2016]
        OVLog: Copyright © 1993 - 2016 Symantec Corporation, All Right
        WinMain: BPBKAR_VERBOSE Debug log level: Actual=0, Effective=0

        Here's the failure. Need max level log to know why:

        _nbfs_close_link_file(): ERR - Attempt to link files failed, error = 1006

        In light of this error, please also provide the nbfsd logs from both the client and the media server (especially the media server, and make sure it's at max level).

        If you are changing media servers, do you have NFS enabled on the new server?