NBU_13
12 years agoLevel 6
Exchange individual restore getting fail
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Now, its running fine, I done test backup, but i try to restore individual mail...
- 12 years ago
You need to tell us more about your restore attempt:
Restore to same location or different location?
If different, have you verified requirements and steps in NBU for Exchange manual?Please see troubleshooting steps for status 2810 in Status Code Guide:
NetBackup status code: 2810
Message: MS-Exchange policy restore errorExplanation: An error caused the restore of the Exchange data to fail.RecommendedAction: Try the following possible solutions in the order presented:■ Ensure that the client server list contains entries for the master server andany media servers that can be used during a backup or restore.■ Examine the status or the progress log on the client for messages on why therestore failed. Also, check the All Log Entries report on the server.■ Check ownership and permission of the Exchange instance that you restoreand the directories where files are restored.■ Verify the following log files depending on the type of restore being performed.All the log folders are located in the install_path\NetBackup\logs folder.■ beds - All restore operations.■ tar - All restore operations.Restores with Granular Recovery Technology (GRT):■ nbfsd - This log appears on the client and the media server.■ ncf - This log uses unified logging and appears on the destination clientor proxy client.■ ncflbc - This log is for nblbc.exe. It appears on the destination client orproxy client.■ ncfgre - This log is for nbgre.exe. It appears on the destination client orproxy client.Instant Recovery and Instant Recovery off-host:■ bpbkar - For off-host Instant Recovery restores, bpbkar logs on the alternateclient.■ bpfis - This log applies to Instant Recovery rollback restores. For off-hostInstant Recovery backups, bpfis logs exist on both the primary and thealternate clients.■ bppfi - For off-host Instant Recovery restores, bppfi logs on both theprimary and the alternate clients.■ Check the Exchange Server event viewer for Application and System messagesrelated to the restore operation.■ Connect to the server where Exchange is running and launch the restore fromthat server using the Backup, Archive, and Restore GUI.■ Verify that you launched the restore correctly.See the NetBackup for Microsoft Exchange Server Administrator’s Guide.■ Correct the problems that you find and retry the restore.