Forum Discussion

pmendez's avatar
pmendez
Level 3
7 years ago

Fiber Channel not working on Netbackup

We are trying to enable fiber transport to use our SAN, but when we do we get the following error: NBU status: 2075, EMM status: Fibre Transport resources are not available How can we fix this?...
  • Systems_Team's avatar
    Systems_Team
    7 years ago

    Hi Pmendez,

    We're a VMware shop, so don't have the experience with Hyper-V - but I've been through the relevant doco that should help get you started.  The two documents below should give you what you need, and hopefully those with Hyper-V can chime in with other helpful hints.

    According to the first link (Page 18, last bullet point), you will need to use the SAN Client feature:

    "To perform Hyper-V backups with the SAN Client feature, install SAN Client on the Hyper-V server. Do not install SAN Client on the virtual machines. For more information on SAN Client with Hyper-V, see the NetBackup SAN Client and Fibre Transport Guide."

    That should get you your SAN based backups.  Restores will still go via LAN, as noted on page 19 (5th bullet point):

    "NetBackup for Hyper-V does not support restores with the Fibre Transport data transfer method."

    NetBackup for Hyper-V Administrator's Guide (Release 7.7.1)

    https://www.veritas.com/content/support/en_US/doc/ka6f10000000BVnAAM

    NetBackup SAN Client and Fibre Transport Guide (Release 7.7)

    https://www.veritas.com/content/support/en_US/doc/ka6j0000000BR50AAG

    For improved performance, I would also suggest that where possible you use additional features, such as Dedupe and Accelerator.

    Hope this helps,

    Steve

pmendez's avatar
pmendez
Level 3

Hi Steve,
Thanks for answering, I've replied below, note that this is working for Linux enviroments but not on Windows.

  • What are the operating systems and versions (Master, Media Server, Client)? Master: Win 2008 R2, MediaServer: Win 2012 R2 Client: Vms in MediaServer (HyperV)
  • What are the NetBackup versions and patch levels (Master, Media Server, Client)? Master: 7.7.3, MediaServer: 7.7.3
  • Are you using a NetBackup Appliance for your media server (if so model and NetBackup version)? No
  • Hardware brand and model if not an appliance? Poweredge R710
  • Do you have the correct license keys installed (eg: SAN Client) installed? Yes
  • Have you checked the hardware compatibility list (Particularly if this is a Fibre Transport Media Server)? Yes

    Thanks
Marianne's avatar
Marianne
Level 6
7 years ago

pmendez

There seems to be some misunderstanding here - Fibre Transport Media Server is ONLY supported on Linux and Solaris Sparc media servers using specific QLogic hba's only. 

Are you trying to do SAN backups for this?
 MediaServer: Win 2012 R2 Client: Vms in MediaServer (HyperV)
If so, how exactly are you trying to enable fiber transport ?

  • pmendez's avatar
    pmendez
    Level 3
    7 years ago

    Oh ok, we didn't know that.

    What would be the best way to backup VMs from HyperV without using the LAN (because it's very slow).

    Thank you very much

    • Systems_Team's avatar
      Systems_Team
      Level 6
      7 years ago

      Hi Pmendez,

      We're a VMware shop, so don't have the experience with Hyper-V - but I've been through the relevant doco that should help get you started.  The two documents below should give you what you need, and hopefully those with Hyper-V can chime in with other helpful hints.

      According to the first link (Page 18, last bullet point), you will need to use the SAN Client feature:

      "To perform Hyper-V backups with the SAN Client feature, install SAN Client on the Hyper-V server. Do not install SAN Client on the virtual machines. For more information on SAN Client with Hyper-V, see the NetBackup SAN Client and Fibre Transport Guide."

      That should get you your SAN based backups.  Restores will still go via LAN, as noted on page 19 (5th bullet point):

      "NetBackup for Hyper-V does not support restores with the Fibre Transport data transfer method."

      NetBackup for Hyper-V Administrator's Guide (Release 7.7.1)

      https://www.veritas.com/content/support/en_US/doc/ka6f10000000BVnAAM

      NetBackup SAN Client and Fibre Transport Guide (Release 7.7)

      https://www.veritas.com/content/support/en_US/doc/ka6j0000000BR50AAG

      For improved performance, I would also suggest that where possible you use additional features, such as Dedupe and Accelerator.

      Hope this helps,

      Steve