Send Email Notification Doesn't Work

admin_bkp007  use CTL-ALT-D to enable debugging, try to send you email, and check the portal.log again.  

Dude thanks a lot, after restart services aptare (systemclt restart aptare) everything is good now, thanks a lot.

admin_bkp007  check /opt/tomcat/logs/portal.log

Thanks for the answer, unfortunately I don't have any recently log in this folder, when I try send email don't display nothing in this folder, I really don't know what is happen, but I'm keeping seraching.

Thanks about your tip.

After enable verbose was possible see error message, I gonna check with my network team.

14 Feb 2024 11:24:42,545 ERROR com.aptare.sc.service.email.BaseEmailService.sendEmail - {MDC_DISCRIMINATOR_PARTS=#framework###true, MDC_PID=3234, mdc_key=scheduled/framework} - Couldn't connect to host, port: localhost, 25; timeout -1
14 Feb 2024 11:24:42,545 ERROR com.aptare.sc.gwt.portal.server.reportBuilder.EmailReportRpcImpl.emailNow - {MDC_DISCRIMINATOR_PARTS=#framework###true, MDC_PID=3234, mdc_key=scheduled/framework} - Failed to transmit email: Internal error occurred while sending the email. Please contact your administrator.Couldn't connect to host, port: localhost, 25; timeout -1
14 Feb 2024 11:24:42,545 ERROR com.aptare.sc.common.ErrorLogger.logError - {MDC_DISCRIMINATOR_PARTS=#framework###true, MDC_PID=3234, mdc_key=scheduled/framework} - Error Occurred in rpc call
com.google.gwt.user.client.rpc.SerializationException: Type 'com.aptare.sc.service.email.EmailException' was not included in the set of types which can be serialized by this SerializationPolicy or its Class object could not be loaded. For security purposes, this type will not be serialized.: instance = com.aptare.sc.service.email.EmailException: Internal error occurred while sending the email. Please contact your administrator.Couldn't connect to host, port: localhost, 25; timeout -1

Checked with my network team, I'm able to do telnet on port 25.

I tryed send email report and display in log same thing, I think is a problem about some settings in IT Analytics, but I don't see nothing wrong, any ideas will be appreciatte.thanks.

admin_bkp007  you are welcome