file read failed(13)
Hello,
Does anyone have a solutin about this issue?
02/07/2014 05:10:58 - Info nbjm(pid=21492) starting backup job (jobid=9093) for client JSS-DATA-S2, policy LD5_JSS_FILES_A, schedule Full
02/07/2014 05:10:58 - Info nbjm(pid=21492) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=9093, request id:{61E0440F-85F6-4DBD-85C7-19072C59857F})
02/07/2014 05:10:58 - requesting resource Any
02/07/2014 05:10:58 - requesting resource ld4-netbackup.NBU_CLIENT.MAXJOBS.JSS-DATA-S2
02/07/2014 05:10:58 - requesting resource ld4-netbackup.NBU_POLICY.MAXJOBS.LD5_JSS_FILES_A
02/07/2014 05:10:58 - granted resource ld4-netbackup.NBU_CLIENT.MAXJOBS.JSS-DATA-S2
02/07/2014 05:10:58 - granted resource ld4-netbackup.NBU_POLICY.MAXJOBS.LD5_JSS_FILES_A
02/07/2014 05:10:58 - granted resource NEMA40
02/07/2014 05:10:58 - granted resource HP.ULTRIUM5-SCSI.001
02/07/2014 05:10:58 - granted resource ld5-netbackup-hcart2-robot-tld-0
02/07/2014 05:10:59 - estimated 464298 Kbytes needed
02/07/2014 05:10:59 - Info nbjm(pid=21492) started backup (backupid=JSS-DATA-S2_1404274258) job for client JSS-DATA-S2, policy LD5_JSS_FILES_A, schedule Full on storage unit ld5-netbackup-hcart2-robot-tld-0
02/07/2014 05:10:59 - started process bpbrm (22696)
02/07/2014 05:11:05 - Info bpbrm(pid=22696) JSS-DATA-S2 is the host to backup data from
02/07/2014 05:11:05 - Info bpbrm(pid=22696) reading file list for client
02/07/2014 05:11:05 - connecting
02/07/2014 05:11:08 - Info bpbrm(pid=22696) starting bpbkar32 on client
02/07/2014 05:11:08 - connected; connect time: 0:00:03
02/07/2014 05:11:10 - Error bpbrm(pid=22696) socket read failed, An existing connection was forcibly closed by the remote host. (10054)
02/07/2014 05:11:13 - Info bpbkar32(pid=0) done. status: 13: file read failed
02/07/2014 05:11:13 - end writing
file read failed(13)
Sure the client NBU version is up to date (7.6.0.1 or 7.6.0.2)?
I have seen instances in the past where a similar issue was resolved with NBU patching (but that was back in NBU 6.5.x days).
Another possibility is AntiVirus or other security software killing NBU processes.
See http://www.symantec.com/docs/TECH56658Because this seems to be the only client that is affected, you need to speak to system owners to find out what is different.
Has NBU backup ever worked on this system?
If so, when did it stop working?
What has changed?