Forum Discussion

Logicalis_PAF's avatar
Logicalis_PAF
Level 3
11 years ago

Folders not 'visible' for granular restore from FlashBackup-Windows policy

Hello Everyone! This is the current configuration for this backup client. Backup client:   Windows 2008 R2 x64 w/NetBackup 7.1.0.2 NetBackup:        NetBackup 7.6.0.1 Policy:          ...
7.6
Backup and Recovery
NetBackup
Restore
Windows Server (2003-2008)
  • Logicalis_PAF's avatar
    Logicalis_PAF
    11 years ago

    Final update:

    So, updating the client from 7.1.0.2 to 7.6.0.1 resolved the issue.  All new full backups with the existing policies and the upgraded client properly show all folders in the root of the drive and allow browsing and restoration granularity at the file level.  According to Symantec, there is an issue with dynamic Windows partitions and the 7.1.x clients, although this information doesnt appear readily available anywhere else.

     

    Thank you everyone for your input, insight, and assistance.  As always, a phenomenol group of people out there supporting NetBackup in their own capacities.

     

    Pat

Logicalis_PAF's avatar
Logicalis_PAF
Level 3
11 years ago

Thank you Chris, but this isnt actually the issue.  The issue was that the file mapping was incomplete on the existing images, not that the browsing of properly structured and mapped images was faulty.  The backup image was broken, and in order to fix it, the client had to be upgraded past 7.1.0.2.

Pat