Are the DD images under SLP control ?
Please show us image info for one of the select images:
bpimagelist -backupid <image-id> -L
Thank you for helping. Applogies for late reply, we are in different time zones.
bpimagelist -backupid <image-id> -L , please advise where I can locate imageid. In GUI catalogue I could see backup id.
When I ran this command without image id following output :
D:\Program Files\Veritas\NetBackup\bin\admincmd>bpimagelist -backupid AS001ADCV0
1_1612094402
IMAGE AS001ADCV01 0 0 13 AS001ADCV01_1612094402 AS001ADCV01_GRT_SystemState_Back
up 13 *NULL* root Monthly_FULL 0 8 1612094402 3216 1643630402 0 0 106876018 1292
42 1 1 0 AS001ADCV01_GRT_SystemState_Backup_1612094402_FULL.f *NULL* *NULL* 0 1
0 0 0 *NULL* 0 0 0 0 0 0 0 *NULL* 0 0 0 *NULL* 1001 0 0 17709567 0 0 *NULL* *NUL
L* 0 0 0 0 *NULL* *NULL* 0 1 0 0
HISTO 0 0 0 0 0 0 0 0 0 0
FRAG 1 1 106876018 0 0 0 0 @aaaag XXX.XXXX.net 262144 0 0 -1 0 1;D
ataDomain;DFC-FO-DD-255;DFC-FO-DD-255_Pool;SUPPORT_LSU;0 1643630402 0 65544 0 0
0 6 0 1612097618 1 1 *NULL* *NULL* 0 0
Also I am not sure if its related, All Duplication jobs are stuck in Queued state, some failed with error 190 , rest all in Queued state. Except one job which completed partially. Please note Duplication is from Data Domain to Tapes (LTO7) (Netbackup 8.1.2)
Appreciate your help as always.
* I have cancelled all jobs and restarted from gui by right clicking on selected images under catalogue. Same issue
* Recycled netbackup services / media manager device deamon.
* Daily catalogue backup to tapes is successful , this rules out any issues with tape library / drive.
* Duplication is manual through GUI , no SLP
**Details for queued jobs :
Feb 3, 2021 11:37:10 AM - begin Duplicate
Feb 3, 2021 11:37:11 AM - requesting resource New_LTo7
Feb 3, 2021 11:37:11 AM - requesting resource @aaaag
Feb 3, 2021 11:37:11 AM - reserving resource @aaaag
Feb 3, 2021 11:37:14 AM - awaiting resource New_LTo7. No drives are available.
Feb 3, 2021 5:34:05 PM - resource @aaaag reserved
Feb 3, 2021 5:34:05 PM - granted resource E00067
Feb 3, 2021 5:34:05 PM - granted resource Drive001
Feb 3, 2021 5:34:05 PM - granted resource New_LTo7
Feb 3, 2021 5:34:05 PM - granted resource MediaID=@aaaag;DiskVolume=SUPPORT_LSU;DiskPool=DFC-FO-DD-255_Pool;Path=SUPPORT_LSU;StorageServer=DFC-FO-DD-255;MediaServer=XXhiddenXXX
bal2 Apologies for confusing you.
Backup ID and Image ID is the same thing.
You forgot the -L when you ran the bpimagelist command.
Can you run the command again and post the output, please?
About queued jobs - you need to check in Job Details to see why the job is queued.
How many tape drives do you have? On how many media servers?
Is the DD and tape drive(s) configured on the same media server (MediaServer=XXhiddenXX )?
The Job details that you posted shows that there was no tape drive available between 11:37am and 5:34pm.
The last we see is the granting of resources. What happened after that? Did the job progress beyond this point?
What is logged in the 'Results' tab of the GUI where you started the Duplication?
Can you show us Job Details as well as Results of a job that failed with 190?
Last question - Do you quit/close the Admin Console after duplication jobs are started?
We normally see useful duplication info in the admin log on the master server.
So, please double-check that you have all of these log folders in place:
On master: admin
On media server: bpbrm, bptm, bpdm
PS:
I am curious to know why you are doing manual duplications and not using SLPs ?
Thank you Marianne for helping :
1. BPimagelist command output :
D:\Program Files\Veritas\NetBackup\bin\admincmd>bpimagelist -backupid AS001ADCV
1_1612094402 -L
Client: AS001ADCV01
Backup ID: AS001ADCV01_1612094402
Policy: AS001ADCV01_GRT_SystemState_Backup
Policy Type: MS-Windows (13)
Proxy Client: (none specified)
Creator: root
Name1: (none specified)
Sched Label: Monthly_FULL
Schedule Type: FULL (0)
Retention Level: 1 year (8)
Backup Time: 1/31/2021 4:00:02 PM (1612094402)
Elapsed Time: 3216 second(s)
Expiration Time: 1/31/2022 4:00:02 PM (1643630402)
Maximum Expiration Time: 1/31/2022 4:00:02 PM (1643630402)
Compressed: no
Client Encrypted: no
Kilobytes: 106876018
Number of Files: 129242
Number of Copies: 1
Number of Fragments: 1
Histogram: 0 0 0 0 0 0 0 0 0 0
DB Compressed: no
Files File Name: AS001ADCV01_GRT_SystemState_Backup_1612094402_FULL.f
Previous Backup Files File Name: (none specified)
Parent Backup Image File Name: (none specified)
SW Version: (none specified)
Options: 0x0
MPX: 0
TIR Info: 0
TIR Expiration: 1/1/1970 4:00:00 AM (0)
Keyword: (none specified)
Ext Security Info: no
File Restore Raw: no
Image Dump Level: 0
File System Only: no
Object Descriptor: (none specified)
Previous BI Time: 1/1/1970 4:00:00 AM (0)
BI Full Time: 1/1/1970 4:00:00 AM (0)
Request Pid: 0
Backup Status: 0
Stream Number: 0
Backup Copy: Standard (0)
Files File size: 17709567
PFI type: 0
IMAGE_ATTRIBUTE: 0
Primary Copy: 1
Image Type: 0 (Regular)
Job ID: 1001
Num Resumes: 0
Resume Expiration: 1/1/1970 4:00:00 AM (0)
Data Classification: (none specified)
Data_Classification_ID: (none specified)
Storage Lifecycle Policy: (none specified)
Storage Lifecycle Policy Version: 0
STL_Completed: 0
Remote Expiration Time: 1/1/1970 4:00:00 AM (0)
Origin Master Server: (none specified)
Origin Master GUID: (none specified)
Snap Time: 1/1/1970 4:00:00 AM (0)
IR Enabled: no
Client Character Set: 1
Image On Hold: 0
Kilobytes Data Transferred: 0
Copy number: 1
Fragment: 1
Kilobytes: 106876018
Remainder: 0
Media Type: Disk (0)
Density: qscsi (0)
File Num: 0
ID: @aaaag
Host: as008medp01.XXXX.net
Block Size: 262144
Offset: 0
Media Date: 1/1/1970 4:00:00 AM (0)
Dev Written On: -1
Flags: 0x0
Media Descriptor: 1;DataDomain;DFC-FO-DD-255;DFC-FO-DD-255_Pool;SUPPORT
LSU;0
Expiration Time: 1/31/2022 4:00:02 PM (1643630402)
MPX: 0
retention_lvl: 1 year (8)
Try to Keep Time: 1/1/1970 4:00:00 AM (0)
Copy Creation Time: 1/31/2021 4:53:38 PM (1612097618)
Data Format: Tar
checkpoint: 0
resume num: 0
Key tag: *NULL*
STL tag: *NULL*
Copy on hold: 0
*******************************************************************************************************
2. Job details are same as share before.
Feb 3, 2021 11:41:58 AM - begin Duplicate
Feb 3, 2021 11:41:59 AM - requesting resource New_LTo7
Feb 3, 2021 11:41:59 AM - requesting resource @aaaag
Feb 3, 2021 11:41:59 AM - reserving resource @aaaag
Feb 3, 2021 11:42:03 AM - awaiting resource New_LTo7. No drives are available.
Feb 3, 2021 5:36:37 PM - resource @aaaag reserved
Feb 3, 2021 5:36:37 PM - granted resource E00067
Feb 3, 2021 5:36:37 PM - granted resource Drive001
Feb 3, 2021 5:36:37 PM - granted resource New_LTo7
Feb 3, 2021 5:36:37 PM - granted resource MediaID=@aaaag;DiskVolume=SUPPORT_LSU;DiskPool=DFC-FO-DD-255_Pool;Path=SUPPORT_LSU;StorageServer=DFC-FO-DD-255;MediaServer=as008medp01.XXXX.net
Only these details appear in GUI , under detaied status. So jobs are stuck in queue since 2 feb. However daily catalogue backup is successful
3) 1 Tape drive, 1 media server. Yes DD and tape drive are configurd on the same media server.
4 ) The Job details that you posted shows that there was no tape drive available between 11:37am and 5:34pm.
Its running one job at a time, I beleive thats the reason it showed no tape drive available.
4) The last we see is the granting of resources. What happened after that? Did the job progress beyond this point?
Nothing happens after granting resource.
5 )What is logged in the 'Results' tab of the GUI where you started the Duplication?
11:15:58 INF - Created bpduplicate process, pid: 33328
11:16:01 Duplicate started 02/07/2021 11:16:01
11:16:01 Activity monitor job id = 5684
11:16:02 INF - Skipping copy 2 of backup id AS034BKPV01_1612094432, is not required copy 1.
6)Can you show us Job Details as well as Results of a job that failed with 190?
I lost this info now, rerunning jobs now.
7) Last question - Do you quit/close the Admin Console after duplication jobs are started?
No
8) Admin logs were not created on master , I am reading media server logs to find something useful.
I inherited this position , previous sysadmin diabled all SLP and advised me to use manual duplication.
Any help is appreciated.
