Davidsfs
8 years agoLevel 4
GENERAL ERROR: "Unable to obtain display for device monitor, Error:java.lang.nullpointer.exception"
Hi, how are you. I have a problem opening the netbackup console I get this GENERAL ERROR: "Unable to obtain display for device monitor, Error:java.lang.nullpointer.exception" is displayed when cl...
- 8 years ago
Has this worked fine before?
If so, when did it stop working?If it was working fine before and nothing was changed in NBU, then it remains a valid question - what has changed in the environment?
Can you confirm that port 1556 is open in both directions between the master and Windows desktops?
Is Windows firewall disabled on the desktops?
Is iptables stopped and disabled on the master?Is there a chance you can upgrade to 7.7.3 or 8.0?
- 8 years ago
Hi,
Even after upgrade version did you face the same problem? About this error that you said, take a look this articles.
https://www.veritas.com/support/en_US/article.000019802
https://www.veritas.com/support/en_US/article.000108204
Regards,
Thiago Ribeiro