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Vicente_Fukuda's avatar
Vicente_Fukuda
Level 4
16 years ago

HELP SL3000 NBU 6.0

Hi there   We got a big problem: our new SL3000 is not working with NBU 6.0 MP4, NBU can see both library and drives not together but separetely, so drives are shown as standalone.  We downloaded l...
7.1.x and Earlier
Backup and Recovery
NetBackup
  • Zak_Meekins_2's avatar
    Zak_Meekins_2
    16 years ago

    Hey, I had the exact same problem with my SL3000. Netbackup could see each piece but al the drives came up stanalone and I could not do anything about it. Well, it turns out that it is a license that you have to put n the SL3000 itself. These libraries are so new that many times the instal engieer does not know how or what to install. I believe that you need to have them add your slot license on the library itself. Then you will be good to go.

     

    Hope this helps.

Vicente_Fukuda's avatar
Vicente_Fukuda
Level 4
16 years ago

Hi there

 

Thanks for replies. Even adding manually drives to SL3000 library, NBU cannot scan cartridges or drives. If I issue robtest, there is a iostat error so I cannot  move cartridges between slots or drives.

 

Suggestions?

 

Regards

 

Vicente