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Tomas_Pospichal's avatar
Tomas_Pospichal
Level 4
2 years ago

Image Cleanup jobs failing with RC88

Hello,

I would like to ask you regarding following issue.
Almost all of the Image Cleanup jobs ends in error "(88) Open Storage WORM lock error."

In the Details of each job, there are always same lines with following message (for various backup images):
Info bpdm (pid=15004) Failed to delete WORM locked image XXXXXX_1675098989_C2_F1_R1: error 2060069.

I was trying to find any record for backup image "XXXXXX_1675098989" using "bpimagelist" however NetBackup does not know about it and returns "no entity was found".

Do you have any idea how to get rid of it?

 

Thanks.
Tom

Windows Server 2012 R2
    • Tomas_Pospichal's avatar
      Tomas_Pospichal
      Level 4
      2 years ago

      I can confirm that nbdelete worked, the record is gone. That is good.

      However how can I verify information about the fragment itself? I would like to know when it is supposed to expire or amount of space that it occupies on the storage? Is this possible?

      Thank you, Nicolai.

      • chmeyerweck's avatar
        chmeyerweck
        Level 3
        2 years ago
        You could run the nbdelete command with the "-list" option :

        ~snip~
        -list
        Lists imported and unimported snapshots or NetBackup (tar) images eligible for deletion.
        ~snip~

        Kind regards
        Christopher
  • Tomas_Pospichal's avatar
    Tomas_Pospichal
    Level 4
    2 years ago

    Hi all,

    we do use the Dell DataDomain as a target storage (ddboost).
    Is there any way how to verify there that the fragments are still on the storage? I would like to somehow check it, however not sure how, I have only fragments which appears to be just some records in the database.

     

    Thank you all.
    Tomas

    • davidmoline's avatar
      davidmoline
      Level 6
      2 years ago

      Hi Tomas_Pospichal 

      Firstly, I'm no DD expert, and this is based on limited research and what I expect to see.

      I believe the command is something like "ddboost storage-unit show  <mtree name>". Using the mtree name where you backup images go. 

      This should provide the listing of backup files. If it appears as I think, then the listing will contain files which start with the backupid of the backup image (appened with copy number and frag number bits - but that's not critical). 

      With backup ID you can tell if the image is still in the NetBackup catalog. What to do if you find extra files/images on the DD I do not know.

      If all else fails - talk to the vendor - Dell - and ask them.

      David