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Sagar_Kolhe's avatar
Sagar_Kolhe
Level 6
11 years ago

Image import Completed Partially

HI All ,

One of our import is completing partially. We have tried to do the import on Different location also but result is same.

11/18/2014 22:09:11 - positioning xxxx to file 251
11/18/2014 22:09:11 - positioned xxxx; position time: 0:00:00
11/18/2014 22:09:11 - begin reading
11/18/2014 22:13:23 - Info bptm (pid=12388) waited for empty buffer 135 times, delayed 138 times
11/18/2014 22:13:23 - Error bpbrm (pid=12382) from client mstnetbkp: ERR - Unexpected EOF on archive file
11/18/2014 22:13:23 - end reading; read time: 0:04:12
11/18/2014 22:13:23 - Info tar (pid=12387) done. status: 3
11/18/2014 22:13:23 - Error bpbrm (pid=12382) ERR - Unexpected EOF reading image. The image information is not complete.
11/18/2014 22:13:23 - Info bptm (pid=12388) completed reading backup image
11/18/2014 22:13:23 - Info bptm (pid=12388) EXITING with status 0 <----------
11/18/2014 22:13:23 - Info tar (pid=12387) done. status: 1: the requested operation was partially successful
11/18/2014 22:13:23 - Error bpimport (pid=12376) Imported 0 of 1 images successfully.
11/18/2014 22:13:23 - Error bpimport (pid=12376) Imported 1 of 1 images partially successfully.
11/18/2014 22:13:23 - Error bpimport (pid=12376) Status = the requested operation was partially successful.

 

Regards,

Sagar

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  • sksujeet's avatar
    sksujeet
    11 years ago

    ERR - Unexpected EOF reading image. The image information is not complete.

    1/14/2014 18:10:32 - Critical bptm (pid=9716) Amount of data read (9946240) does not match the fragment kbytes (9949302) for backup id xxxx_1415454468, copy 1, fragment 4

    It seems some data is gone bad/corrupted and can't be read while doing the import or duplication. Can you try restoring the data to disk and see if it restores the complete tape data on disk. If data is corrupt you might have issues restoring the data as well. Enable the bptm logs while doing it and post it here.

     

  • mph999's avatar
    mph999
    Level 6
    11 years ago

    Unexpetected EOF reading image ...

    The image you are importing spans across to one of more extra tapes.

    You need to phase 1 import all the tapes in the image before running phase 2, else you get the error you are seeing - unexpected EOF, that is, it's reached the end of what it has to import, but it's not at the end of the image, there are more tapes.

     

  • Yasuhisa_Ishika's avatar
    Yasuhisa_Ishika
    Level 6
    11 years ago

    It is possible that this backup image spans onto other media which you need to do phase I import before ohase II. Please post "bpimmedia -mediaid media_id -L" to check number of fragments written on this tape.

  • Sagar_Kolhe's avatar
    Sagar_Kolhe
    Level 6
    11 years ago

    Hi ,

    Backup has completed on 1 media only. Actually , we need to duplicate this data to another media , but duplication failing with 191 status(below error) , so we tried to import these media another location , but the import also completing partially.

     

    1/14/2014 18:10:32 - Critical bptm (pid=9716) Amount of data read (9946240) does not match the fragment kbytes (9949302) for backup id xxxx_1415454468, copy 1, fragment 4
    11/14/2014 18:10:32 - Error bpduplicate (pid=29369) host hbneftlive1 backup id xxxxx_1415454468 read failed, media read error (85).
    11/14/2014 18:10:32 - Info bptm (pid=9716) EXITING with status 85 <----------
    11/14/2014 18:10:33 - Error bpduplicate (pid=29369) Duplicate of backupid xxxxxx_1415454468 failed, media read error (85).
    11/14/2014 18:10:33 - Error bpduplicate (pid=29369) Status = no images were successfully processed.
    11/14/2014 18:10:33 - end Duplicate; elapsed time 1:02:03

    Regards,

    Sagar

  • sksujeet's avatar
    sksujeet
    Level 6
    11 years ago

    ERR - Unexpected EOF reading image. The image information is not complete.

    1/14/2014 18:10:32 - Critical bptm (pid=9716) Amount of data read (9946240) does not match the fragment kbytes (9949302) for backup id xxxx_1415454468, copy 1, fragment 4

    It seems some data is gone bad/corrupted and can't be read while doing the import or duplication. Can you try restoring the data to disk and see if it restores the complete tape data on disk. If data is corrupt you might have issues restoring the data as well. Enable the bptm logs while doing it and post it here.