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Anveshana's avatar
Anveshana
Level 3
7 years ago

Image verification failure

Hi Team,

I am facing issue while verifying backup image and getting below error while completion on netbackup 773 version

Error: There are more files in the database than are contained in the image on the media.

 

05/09/2018 08:30:45 - begin reading
05/09/2018 08:38:37 - Info bptm (pid=26550) waited for empty buffer 4632 times, delayed 28727 times
05/09/2018 08:38:37 - end reading; read time: 0:07:52
05/09/2018 08:38:40 - Info bptm (pid=26550) completed reading backup image
05/09/2018 08:38:40 - Info nbtar (pid=26549) done. status: 0
05/09/2018 08:38:41 - Info bptm (pid=26550) EXITING with status 0 <----------
05/09/2018 08:38:42 - Info nbtar (pid=26549) done. status: 0: the requested operation was successfully completed
05/09/2018 08:38:43 - Error bpverify (pid=26528) There are more files in the database than are contained in the image on the media.
05/09/2018 08:38:44 - Error bpverify (pid=26528) Verify of policy policy123, schedule full_monthly (xxxx_1524762164) failed, the database contains conflicting or erroneous entries.
05/09/2018 08:38:44 - Error bpverify (pid=26528) Status = no images were successfully processed.
05/09/2018 08:38:50 - end Verify; elapsed time 0:10:38
no images were successfully processed (191)

7.7
Linux

7 Replies

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  • mph999's avatar
    mph999
    Level 6
    7 years ago

    As a matter of interst, is this an NDMP backup ???

    If not, could you confirm what type of backup this is.

    • Anveshana's avatar
      Anveshana
      Level 3
      7 years ago

      client operating system: windows 2008 

      netbackup client version: 7.1

      netbackup master/media version: 7.7.3 on Unix (5.10)

      • mph999's avatar
        mph999
        Level 6
        7 years ago

        OK, so a normal file system backup.

        You explain that the verify fails,.

        Have you tried a restore of the image (just restore to a temp area if possible).

        There is a possibility that this issue is only affecting bpverify (in oother words, duplications, restores will work).

        There was an issue in 7.6.x that could cause this, though it was very rare as multiple conditions had to happen at the same time, which made it very unlikely to happen, but, not impossible.

        The only way to tell, is to try a restore and see if it works.