incomplete restore 2850
netbackup 7.6.0.4 on RHEL 6.10 Hi, I want to restore a backup from a decommissioned server (/home/user1/.ssh) to master server's /tmp but it always failed with "1: (2850) Failed to get status code...
Forum Discussion
mediaserver03:/home/maintenance # grep BPTM_VERBOSE /usr/openv/netbackup/bp.conf
BPTM_VERBOSE = 5
mediaserver03:/home/maintenance # grep LOGLEVEL /usr/openv/lib/ost-plugins/pd.conf
LOGLEVEL = 10
------------
detailed status
------------
08/23/2022 02:31:11 - begin Restore
08/23/2022 02:31:11 - number of images required: 1
08/23/2022 02:31:11 - media needed: NGN665
08/23/2022 02:31:20 - Warning bprd (pid=46282) Restore must be resumed prior to first image expiration on Sun Mar 5 15:00:46 2023
08/23/2022 02:31:21 - end Restore; elapsed time 0:00:10
Failed to get status code information (2850)
------------
task progress
------------
Restore Job Id=2337916
Restore started 08/23/2022 10:31:10
10:31:20 (2337916.001) UTF - /home/user1/.ssh/id_dsa
10:31:20 (2337916.001) UTF - /home/user1/.ssh/id_dsa.pub
10:31:20 (2337916.001) UTF - /home/user1/.ssh/id_rsa
10:31:20 (2337916.001) UTF - /home/user1/.ssh/id_rsa_bak
10:31:20 (2337916.001) UTF - /home/user1/.ssh/known_hosts
10:31:20 (2337916.001) UTF - /home/user1/.ssh/publickey.asc
10:31:20 (2337916.001) UTF - /home/user1/.ssh/backup/
10:31:20 (2337916.001) Suspending the display of 1 additional messages for this image.
10:31:21 (2337916.xxx) INF - Status = Restore error.
--------------
media server bptm log
--------------
10:28:50.947 [227610] <2> SetMaxDataLimit: maximum data size: current=-1 max=-1
10:28:50.947 [227610] <2> initialize: fd values STDOUTSOCK=3 STDERRSOCK=4
10:28:50.948 [227610] <4> RedirectNBLoggerToLegacyLog: Setting up redirection of VxUL messages to legacy log
10:28:50.952 [227610] <4> RedirectNBLoggerToLegacyLog: Verbosity from VxUL configuration: 1
10:28:50.952 [227610] <4> RedirectNBLoggerToLegacyLog: logmsg verbosity set: 1
10:28:50.952 [227610] <2> bptm: INITIATING (VERBOSE = 5): -rptdrv -jobid -1660900154 -jm
10:28:50.952 [227610] <2> bptm: PORT_STATUS = 0x00000000
10:28:50.953 [227610] <2> main: Sending [EXIT STATUS 0] to NBJM
10:28:50.953 [227610] <2> bptm: EXITING with status 0 <----------
--------------
Hey
Hmm that is all from job details? only bprd is being mentioned?
What is bprd showing in this case - its on master.
Below from bprd of master server. Seems like it tried to contact the failed media server (mediaserver02) instead of mediaserver03
Hello
yes this is correct
0:31:21.057 [46282] <2> bpcr_get_version_rqst: bpcd version: 07600004
10:31:21.082 [46282] <2> terminate_restore: EXIT STATUS 2850
10:31:21.082 [46282] <2> bprd: /usr/openv/netbackup/bin/userreq_notify restore master01 root
10:31:23.813 [46291] <8> async_connect: [vnet_connect.c:1700] getsockopt SO_ERROR returned 113 0x71
10:31:26.813 [46291] <8> async_connect: [vnet_connect.c:1700] getsockopt SO_ERROR returned 113 0x71
10:31:29.814 [46291] <8> async_connect: [vnet_connect.c:1700] getsockopt SO_ERROR returned 113 0x71
10:31:29.815 [46291] <16> connect_to_service: connect failed STATUS (18) CONNECT_FAILED
status: FAILED, (10) SOCKET_FAILED; system: (113) No route to host; FROM 0.0.0.0 TO mediaserver02 192.168.64.34 bpcd VIA pbx
status: FAILED, (10) SOCKET_FAILED; system: (113) No route to host; FROM 0.0.0.0 TO mediaserver02 192.168.64.34 bpcd VIA vnetd
status: FAILED, (10) SOCKET_FAILED; system: (113) No route to host; FROM 0.0.0.0 TO mediaserver02 192.168.64.34 bpcd
10:31:29.815 [46291] <8> vnet_connect_to_bpcd: [vnet_connect.c:297] connect_to_service() failed 18 0x12
10:31:29.815 [46291] <2> local_bpcr_connect: Can't connect to client mediaserver02
10:31:29.815 [46291] <2> ConnectToBPCD: bpcd_connect_and_verify(mediaserver02, mediaserver02) failed: 25
10:31:29.815 [46291] <2> start_mpx_group: Can't connect to mediaserver02. Errno = 115: Operation now in progress
10:31:29.815 [46291] <2> job_monitoring_exex: ACK disconnect
10:31:29.815 [46291] <2> job_disconnect: DisconnectedI would do bpmedia -movedb -m NGN665 -newserver mediaserver03
and tried again...
it still failed with same error.
# bpmedia -movedb -m NGN665 -newserver mediaserver03
requested media id is not assigned to this host in the EMM database# bpmedialist -m NGN665
Server Host = mediaserver03id rl images allocated last updated density kbytes restores
vimages expiration last read <------- STATUS ------->
On Hold
--------------------------------------------------------------------------------
NGN665 8 14 02/05/2022 16:25 03/05/2022 16:51 hcart3 470994170 0
14 03/05/2023 15:00 N/A
0
