Forum Discussion

gustav's avatar
gustav
Level 5
12 years ago

Issue with unloading Tapes into use slots in silo

The issue is the silo is moving tapes to incorrect slots   Netbackup obtains tape label and position direct from silo when an inventory is ran. The software depends on the silo moving tapes us...
  • Mark_Solutions's avatar
    12 years ago

    OK - I would try the following:

    Empty the library - making sure no tapes are in drives

    Update the inventory making sure all tapes have dissapeared from the library section of the admin console

    If any remain the right click then and select "Move" and then select StandAlone so that nothing shows as being in the library in NetBackup

    Next re-run the device configuration wizard against the library

    Then re-inventory the library and try again to see if this puts things right

    If it still goes wrong call Quantum and maybe get the latest fireware the the tape library

    Also makes sure you do not have any drivers loaded for the robot in Windows (assuming you are using Windows Media Servers - if you do ten roll them back so the library shows in device manager as an "unknown medium changer" (if you do this you will need to re-boot and re-run the device configuration wizard)

    Hope this helps