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AkMaL's avatar
AkMaL
Level 2
11 years ago

Lotus Notes Domino 9 backup failed on Netbackup 7.5.0.7

Hi All,

There was an error when running a backup for Lotus Notes Domino 9 on platform AIX 7.1. Below are the error that occurred 
(Code status=103)

16:57:25.392 [23724268] <2> LN_stopClient(): INF - Stopping Client
16:57:25.392 [23724268] <4> NBLN_Connect(): INF - Path to Notes.ini='=/dominodata/notes.ini' passing to NotesInitExtended().
16:57:25.392 [23724268] <16> NBLN_Connect(): ERR - NotesInitExtended() Failed (ErrorCode: 0xFFFF)
16:57:25.392 [23724268] <16> lotus_connect: ERR - NetBackup for Lotus Notes failed to connect
16:57:25.392 [23724268] <16> bpbkar Exit: ERR - bpbkar FATAL exit status = 103: error occurred during initialization, check configuration file
16:57:25.392 [23724268] <4> bpbkar Exit: INF - EXIT STATUS 103: error occurred during initialization, check configuration file
16:57:30.600 [23724268] <16> bpbkar Exit: ERR - read server exit status = 103: error occurred during initialization, check configuration file

Environment:

Master Server: Windows 2003 SP2 x86
NBU Version: 7.5.0.7

Mail Server (Media Server & Client): AIX 7.1
NBU Version: 7.5.0.7
Lotus Notes Domino Version: 9 

Need solution to resolve this issue.

Attached are the bpbkar logfile for references.

 

7.5
Agent for Lotus Domino
AIX
Backup and Recovery
NetBackup
  • Marianne's avatar
    Marianne
    11 years ago

    I see in bpbkar log that the path to nblnagent is listed as: /opt/ibm/lotus/bin/nblnagent

    The failure happens directly after this:

     ERR - NetBackup for Lotus Notes failed to connect

    The path above does not seem to be the NBU agent.
    It may be a good idea to run lotusnotes_config again.
    (In /usr/openv/netbackup/bin)

7 Replies

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  • sri_vani's avatar
    sri_vani
    Level 6
    11 years ago

    16:57:25.392 [23724268] <16> NBLN_Connect(): ERR - NotesInitExtended() Failed (ErrorCode: 0xFFFF)
    16:57:25.392 [23724268] <16> lotus_connect: ERR - NetBackup for Lotus Notes failed to connect
    16:57:25.392 [23724268] <16> bpbkar Exit: ERR - bpbkar FATAL exit status = 103: error occurred during initialization, check configuration file
    16:57:25.392 [23724268] <4> bpbkar Exit: INF - EXIT STATUS 103: error occurred during initialization, check configuration file
    16:57:30.600 [23724268] <16> bpbkar Exit: ERR - read server exit status = 103: error occurred during initialization, check configuration file
    16:57:30.600 [23724268] <2> NBLN_Terminate(): INF - <Enter>

     

    Issue is related to  incorrect LOTUS_NOTES_PATH statement in the bp.conf file on the Lotus Notes for AIXclient.  

    Did u verify it?

    http://www.symantec.com/business/support/index?page=content&id=TECH143373

    http://www.symantec.com/business/support/index?page=content&id=TECH143373

    also i have attached the support info for lotus notes 9.0 hope ur environment meets it

  • AkMaL's avatar
    AkMaL
    Level 2
    11 years ago

    Hi Sri Vani,

    Thank you for the reply. I am already verified the bp.conf setting and it is followed the actual setting. The environment is meets the support info with OS was AIX 7.1 and NBU version was 7.5.0.7 that upgraded from 7.1.0.3.

  • Marianne's avatar
    Marianne
    Level 6
    11 years ago

    I see in bpbkar log that the path to nblnagent is listed as: /opt/ibm/lotus/bin/nblnagent

    The failure happens directly after this:

     ERR - NetBackup for Lotus Notes failed to connect

    The path above does not seem to be the NBU agent.
    It may be a good idea to run lotusnotes_config again.
    (In /usr/openv/netbackup/bin)

  • AkMaL's avatar
    AkMaL
    Level 2
    11 years ago

    Hi Marianne

    Thank you for the idea. Its proven. After I'm running that script and try do a backup, its seems running. I feel like flooded with relief. Thanks again.