hoping someone can help me here, trying to get a default install of v8.2, local install - Master Server. I havae read hte install guide and watched a couple videos. Install runs with no errors (I checked the install logs). but once complete and I open the Admin Console, all that comes up is the Backup Archive & Restore interface. No configurartion modeules, etc. I have tried using Silent install, GUI install, nothing seems to work - all comes back to this same result after installation. I'm sure i am missing something here, I don't have experience with NBU - hoping someone can point me in the right direction. Thank you!!

Also the auth.conf file is not complete. You will need the lo=ine to look something like this: NBU01\Administrator ADMIN=ALL JBP=ALL Refer to the following for more detail Table 1 Java Authorisation Admin Keywords ADMIN Keyword Capability/Application ALL Indicates that the user has administrative privileges for all of the applications that are listed in this table. AM Activity Monitor BMR Bare Metal Restore BPM Backup Policy Management BAR or JBP Backup, Archive, and Restore CAT Catalog DM Device Monitor HPD Host Properties MM Media Management REP Reports SUM Storage Unit Management VLT Vault Management Table 2 Java Authorisation JBP Keywords JBP Keyword Capability/Application ALL Allows the users to perform all actions, including server-directed restores. (Restores to a client that is different from the client that is logged into.) Server-directed restores can only be performed from a NetBackup master server. ENDUSER Allows the users to perform restore tasks from true image or regular backups plus redirected restores. BU Allows the users to perform backup tasks. ARC Allows the users to perform archive tasks. The capability to perform backups (BU) is required to allow archive tasks. RAWPART Allows the users to perform raw partition restores.

All you probable need to do is to run the Java GUI as administrator. So right click on the program, hightlight more and open the file location. Then right click on the link and select "Run as administrator" (I often find it usefult o create a shortcut on my desktop for the Java GUI. Alternately, install the Java console on a different machine (your Windows 10 desktop for instance) and run the GUI from there (no unusual steps are needed for a remote GUI). The issue when running the GUI on the master server itself is to do with Windows permissions of various log files etc. that are created (as a side note, this problem doesn't occur for every installation and will depend on the security environment configured). I hope this helps.

No - being part of AD is not a requirement - the requirements are checked during the installation pre-checks, so if this all passed then you should be good to go). Another thing to check - what user are you using to log into the GUI - if you are using your own account (rather than the local administrator) you may not be able to get the full UI up. For this you may need to set up the auth.conf to give yourself permission to get the full GUI. There is a template file provided in <INSTALL_PATH>\Veritas\Netbackup\Java. If this doesn't address the issue, then continue on... One thing I didn't ask is do all the services startup? Can you share the output of bpps, and the output when you run bpup (after first shutting down NetBackup with bpdown). The other reason that the GUI just shows the BAR interface (rather than the full server interface) is that something went wrong with the installation/startup. The above two outputs may help to identify what's missing.

Hello,You may want to check the file auth.conf, it is generally the main cause of this, after the execution of the GUI as administrator..

Two services that are not running may be the issue (though I'm not 100% sure as this is a fresh install and so they may not be required yet - as you would not have created polcies etc). The first is the NetBackup Policy Execution Manager (nbpem), the other is NetBackup Message Broker Service. You could look in the log files for each to see if it indicates a problem (<InstallPath>\Veritas\NetBackup\logs\nbpem & <InstallPath>\Veritas\NetBackup\mqbroker\logs). The commands bpps & bpup (& bpdown) all live in the <InstallPath>\Veritas\NetBackup\bin directory.

Master server installation - windows

18 Replies

Hamza_H
Moderator
4 years ago
Hello,

You may want to check the file auth.conf, it is generally the main cause of this, after the execution of the GUI as administrator..
- nathanhammes
  Level 3
  4 years ago
  So you both mentuion the Auth.Conf file... which there was not one. So I created one with the following entry:
  NBU01\Administrator ADMIN=ALL
  That did not work. Still just getting BAR in the console. All NBU services set to start Automatically are running, except as shown in this screen shot:
L_BR
Level 5
4 years ago
When you're at the credentials screen to log in to the console. Do you tick the checkbox that says "Use AD Credentials" or do you type your username and password in manually?

If you use the checkbox and you aren't in the correct AD group, you won't haver permissions to see anything but the BAR section of the admin console.
nathanhammes
Level 3
4 years ago
This is what I get as soon as I open the Admin Console:
- davidmoline
  Level 6
  4 years ago
  All you probable need to do is to run the Java GUI as administrator. So right click on the program, hightlight more and open the file location. Then right click on the link and select "Run as administrator" (I often find it usefult o create a shortcut on my desktop for the Java GUI.
  
  Alternately, install the Java console on a different machine (your Windows 10 desktop for instance) and run the GUI from there (no unusual steps are needed for a remote GUI).
  
  The issue when running the GUI on the master server itself is to do with Windows permissions of various log files etc. that are created (as a side note, this problem doesn't occur for every installation and will depend on the security environment configured).
  
  I hope this helps.
  - nathanhammes
    Level 3
    4 years ago
    I will give that a try and let you know - thank you for the quick response.