Forum Discussion

bharatgangawane's avatar
bharatgangawane
Level 5
12 years ago

Media Server currently not connected to master Server...

Hi All ,

I am getttign an error the "Media Server currently not connected to master Server"

So please tell me what are the psibilities behind this issue and which thing to be indentified for this to reslove the same.

Please mentioned step by step.

 

Thanks in Advance.

Bharat

 

7.1.x and Earlier
Backup and Recovery
NetBackup
  • sksujeet's avatar
    sksujeet
    12 years ago

    Have you recently installed any antivirus on that media server, I had similar issue once when we installed Macfee on one of the media server and it was behaving the same way. We had to do exclusions for all the netbackup processes to make it work.

    I don't think it is name resolution issue but please make sure hostname lookup problems can also trigger this error. Verify the forward and reverse lookups are working properly for the master and media server.

    At the top you said I able to communicate from the master server but not able to connect through Media Server

    What does that mean?

21 Replies

Sort By
Show More
  • bharatgangawane's avatar
    bharatgangawane
    Level 5
    12 years ago

    Hi All ,

    Thanks to all for supporting.

    We check the same there are antivirus upgradation was done on server and ip segregation also.

    We had to do exclusions for all the netbackup processes and open the firewall rules on the same.

    Noe thw issue resolved.

    Thanks to All