Forum Discussion

KG-Airbus's avatar
KG-Airbus
Level 3
13 years ago

Medium Removal Prevented

Hello, I'm having ongoing issues with tapes getting stuck in an MSL6000 library. They're not getting stuck because they're damaged or because the drives need cleaning but rather that something is iss...
7.1.x and Earlier
Backup and Recovery
Error messages
Managing Backup Devices
NetBackup
Troubleshooting
Windows
  • Mark_Solutions's avatar
    Mark_Solutions
    13 years ago

    Also remember with Windows 2003 servers that you need Removable Storage Service stopped and disabled as well as adding the Tape Unit Ready AutoRun key with a value of 0 - otherwise Windows itself will be the cause:

    http://support.microsoft.com/kb/842411

jrguzmanr's avatar
jrguzmanr
Level 3
13 years ago

I've seen this happen (years ago) when the drive number in netbackup does not correspond with the drive number in the library.  I would download the latest mappings file and use the wizard to recreate the robot.