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Dr_Ennui's avatar
Dr_Ennui
Level 3
8 years ago

MSDP Storage server config error - credentials already exist

Lab environment with Windows Master and Media, NBU8.

Adding media server as MSDP storage server.  Goofed the first attempt (no directories added after drive letters), went back in wizard and fixed that problem, but ever since have received "Credentials alredy exist(99)" failure.

I've restarted services on master and media, media server as MSDP storage server does NOT appear as a storage server in either the GUI or with nbdevquery -liststs (media server only shows as basicdisk and as an advancedisk that I configured earlier)

Running PDDE_deleteConfig.bat on the media server fails because the EtcPath variable is not being set by the script.

Any guidance?

8
windows server 2012
  • RiaanBadenhorst's avatar
    RiaanBadenhorst
    8 years ago

    use tpconfig to delete the credentials from the master server. After that, you can also clean up the storage server from the configuration (if it exists) using nbemmcmd.

  • RiaanBadenhorst's avatar
    RiaanBadenhorst
    Level 6
    8 years ago

    use tpconfig to delete the credentials from the master server. After that, you can also clean up the storage server from the configuration (if it exists) using nbemmcmd.

    • Dr_Ennui's avatar
      Dr_Ennui
      Level 3
      8 years ago

      Found that obscure option.  I'll give it a try

      However, I doubt I'll ever concieve of why a Storage Server config option is squirreled away under tpconfig instead of nbdevconfig.  Not like it's the first time NBU dev logic has made me facedesk.

    • Dr_Ennui's avatar
      Dr_Ennui
      Level 3
      8 years ago

      That did the trick.  

      I used "tpconfig -dsh -all_hosts" to find the User ID that I had configured for the storage server.  If it ever comes up, it appears that there is only one User ID per storage server, regardless of supported disk types.  Even though I had been attempting to set up MSDP (without success because of incorrect paths), the User ID was still saved.

      I then used "tpconfig -delete -storage_server <servername> -stype <StorageType> -sts_user_id <userid>.  While this seemed to remove all references to my Media Server from the tpconfig display commands, it was still visible in the GUI and with nbdevquery

      I was then able to configure MSDP on that media server without the error.

      • Dr_Ennui's avatar
        Dr_Ennui
        Level 3
        7 years ago

        And FYI, that needs to be run on the specific media server that you were defining a storage server for.