Forum Discussion

mansoor_sheik's avatar
mansoor_sheik
Level 6
9 years ago

NDMP Failure - file read failed(13)

Hi Team, NDMP failure. 3/3/2016 9:39:05 PM - Error bpbrm(pid=41628) db_FLISTsend failed: file read failed (13)        3/3/2016 9:39:06 PM - Error ndmpagent(pid=32748) terminated by parent pr...
7.6
Backup and Recovery
NetBackup
Troubleshooting
Windows Server (2003-2008)
  • mnolan's avatar
    mnolan
    9 years ago

    With this you can see that you would get more info from BPDBM on the master server.

    Check that the EMC device is using snapsure as without it inodes could get reused which would case the master to complain.

     

    https://www.veritas.com/support/en_US/article.000082710

  • mansoor_sheik's avatar
    mansoor_sheik
    9 years ago

    Hi All, Sorry for the delay.

    @Marriane : Sorry for the delay.

    We opened a case with Symantec and they suggested to include 

    SET SNAPSURE=YES in backup selection.

    Now the backups are completed successfully.

     

watsons's avatar
watsons
Level 6
9 years ago

vxlogview -p nb -o 134 -d all -b "3/4/2016 10:30:00 PM"

This gives you the readable (date & time) of ndmpagent logs (OID=134) from that 3/4/2016 10:30PM onwards, you can give it an end range by -e , if you know when the job ends or fails.

Btw, your error looks more like a tape media issue:

3/4/2016 10:36:28 PM - Error ndmpagent(pid=28288) NDMP backup failed, path = /root_vdm_1/HongKong1       
3/4/2016 10:36:58 PM - Error ndmpagent(pid=28288) SNG2NAS02: Medium error  

I would use a different tape or tape drive to test the backup again.