NetBack 6.5 Error!!!

Question

Hi Admins,

Thanks for your always support and help. The problem is data is not written in the Drives.

I have the following setup:

I am using the Netbackup 6.5 ver for backup with windows 2k3 plateform. My Master &amp; Media server is in the same server.
The master server is attached with HP MSL 6000 Robotic Library. The problem is when I am trying to backup the status shows "writing" from backup console but nothing is written in the tape. What may be the problem, it doesn't shows any error.
Might be the Licence problem???
Please suggest, thanks in advance.

will_restore · Accepted Answer

Use the following guidelines when you install UNIX clients:
■
The gzip and the gunzip commands must be installed on each system. The directories where the commands are installed must be part of the root user’s PATHenvironment variable setting.
■
For local installations:
■
You must install the client software locally if remote installation is not possible. Remote installation is not possible if your NetBackup server runs Windows 2000/2003 Server. Firewalls can also prevent remote installation.
■
To install clients to a location other than the default, you must create and link the directory before you install the client software. First create the directory where you want the software to reside, and then create /usr/openv as a link to that directory.
■
On IBM zSeries Linux clients, you must transfer the NetBackup CD image contents to a location that is readable by the virtual Linux environment. You can transfer the image with FTP or NFS mounting commands.

nicolai · Answer

Can you please explain why you think data is not written to tape. Have you run a verify on the media "not written".

You can also do:
Media  Contents Report
The Media Contents report shows the contents of a volume  as read directly from the media header and backup headers. This report lists the  backup IDs (not each individual file) that are on a single volume. If a tape has  to be mounted, there will be a longer delay before the report appears.  
# bpmedialist -U -mcontents [-m &lt;media_id&gt;]

kbadoni-123 · Answer

Hi Nicolai,

Thx for the reply.

Well, I checked the tape contents it was the same like when it was before.&nbsp;

The Library shows likewise: Mounting.... then Positioning .... then writing....but actually nothing is written in tape. Even Library show it's status idle when from the backup colsole it shows data is writing in tape.

Please can you suggest. Waiting for your kind reply.

andy_welburn · Answer

Is this a new set-up?
Has this backup ever worked?
What are you trying to backup?

marianne · Answer

Does the backup fail with an error? You should at least see a timeout error if no data is received from the client.
You need to check logs to see what is happening from NBU perspective - bpbkar on the client (to see if data is collected and sent) and bptm on the media server (to see if data is received and written to tape).

nicolai · Answer

Have you watched the ENTIRE&nbsp;backup ?. A backup of a Windows box start with System_State/ShadowCopyComponenets and this is a lengthy and slow&nbsp; process that looks like nothing is being written to tape, but when the plain files is reached you should see the file counter increasing.

Another thing to look for: Have you a exclude list in place that excludes more than you like ?

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NetBack 6.5 Error!!!

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