Forum Discussion

pmorin's avatar
pmorin
Level 3
14 years ago

Netbackup 7 - Incorrect disk pool available space

Hi, I'm currently testing Netbackup 7 in our lab. I created a media server dedup disk pool (on a Win2k8 R2 Std 64 bits server). Backups were working fine until recently. I'm now getting error 129...
7.1.x and Earlier
Advanced Disk-Based Backup Option
Backup and Recovery
NetBackup
Troubleshooting
Windows
  • pmorin's avatar
    pmorin
    14 years ago
    Finally found the issue! It is actually a bug in v7.0. I just found the hotfix:

    BUG REPORT: Use% in nbdevquery is incorrect when using Media Server Deduplication disk pools
    http://seer.entsupport.symantec.com/docs/350190.htm

    The hotfix will also be part of v7.0.1

    As soon as I installed the hotfix (be sure to close all services first or it won't be able to overwrite the exe and will still think the hotfix was properly installed!) and restarted the services, the available disk space went up to 894gb which seems right since I have 120gb free space left but all the files in the data folder have expired but haven't been deleted yet. I tried a backup and it worked!

    Thanks again AAlmroth for the time you invested to help me out!
pmorin's avatar
pmorin
Level 3
14 years ago
If you're talking about the disk volume's high water mark, it is set to 98% right now. When I look at the disk pools section in the console, it says the pool is 98.17% full (which is exactly the free space it is reporting: 18.67gb / 1023.99gb). At this point, even catalog backups (which are just a couple hundred mb since this is just a lab environment) are failing because it thinks it doesn't have enough space.

I'll keep searching on my side. If I find something, I'll let you know.

Thanks!