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Grant_Hopwood's avatar
Grant_Hopwood
Level 2
12 years ago

Netbackup importing tape with incorrect media id.

Hello all,

I have an issue that is giving me grief trying to find a solution.

A couple of weeks ago, a tape:

Media id: 0276L4, Bar code: 000276L4 was written to and moved offsite.

 

The tape was returned to the library for a restore with the write tab closed to prevent overwriting. However the inventory process relabled the tape with a different media id:

Media id: A00026, Bar code: 000276L4

Here is the output of bpmedialist,

# /usr/openv/netbackup/bin/admincmd/bpmedialist -m 0276L4
Server Host = xxx

 id     rl  images   allocated        last updated      density  kbytes restores
           vimages   expiration       last read         <------- STATUS ------->
--------------------------------------------------------------------------------
0276L4   8     36   02/16/2013 07:22  02/19/2013 06:02   hcart  1414722168     0
               36   02/17/2018 18:00        N/A         FULL ENCRYPTION
 

What are the correct steps to getting netbackup to recognise the correct media id while keeping the tape contents?

Backup and Recovery
Linux
Managing Backup Devices
NetBackup
  • Andy_Welburn's avatar
    Andy_Welburn
    12 years ago

    There is also an A00026/000276L4 in standalone as well.

    That can be deleted ....

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  • Andy_Welburn's avatar
    Andy_Welburn
    Level 6
    12 years ago

    Something wrong with your barcode reader in your library or a possibly momentary 'blip' (have had those)?

    Try removing & re-injecting the media again with inventory - A00026 looks like the standard media id for no barcode or unreadable barcode.

  • Grant_Hopwood's avatar
    Grant_Hopwood
    Level 2
    12 years ago

    I ejected the tape, then put in back in. This time the robot inventory gives me this:

    --------------------------------------------------------------------
    03/12/2013 09:54:03
    Robot: TLD(0) on erpbackup
    Operation: Inventory and Update
    EMM Server: erpbackup
    --------------------------------------------------------------------
    Generating list of recommended changes ...

    Proposed Change(s) to Update the Volume Configuration
    =====================================================
    Logically add new media 0276L4 (barcode 000276L4) to robot slot 17.
    Updating volume configuration ...

    Processing new media added to the robotic library by logically
    adding media with new media IDs as follows...
        Media ID    Slot
        ========    ====
        

    Update failed: could not add new media ID '0276L4' into slot 17
    Insert media failed:
    media ID not unique in database (34)
     
    --------------------------------------------------------------------
     

  • Nicolai's avatar
    Nicolai
    Moderator
    12 years ago

    Agree with Andy. As long as the tape is write protected the relabeling hasn't overwritten backup data.

    What is the status of A00026 ?

    It should either be in scratch status or frozen because Netbackup can't write to it. 

  • Nicolai's avatar
    Nicolai
    Moderator
    12 years ago

    Move the tape to stand alone residence (---) in Netbackup.  Netbackup think the tape is in the robot. This typical happens when tapes are removed manual and not ejected via Netbackup.

  • Grant_Hopwood's avatar
    Grant_Hopwood
    Level 2
    12 years ago

    Under media and device management->media->standalone, 0276L4 is under standalone residence.

     

    There is also an A00026/000276L4 in standalone as well.

  • Andy_Welburn's avatar
    Andy_Welburn
    Level 6
    12 years ago

    Has the robot/library been changed recently?

    It's as if it has had the barcode presented one way originally & is now presented differently

    Can we see the output of vmquery -m 0276L4

    this should show the barcode as NB currently sees it ... hopefully it is not 000276L4

  • Nicolai's avatar
    Nicolai
    Moderator
    12 years ago

    Then do a inventory of the robot again - it should work now.

  • Andy_Welburn's avatar
    Andy_Welburn
    Level 6
    12 years ago

    There is also an A00026/000276L4 in standalone as well.

    That can be deleted ....

  • Andy_Welburn's avatar
    Andy_Welburn
    Level 6
    12 years ago

    I'm going to step back for a few minutes - Grant's got that much info being thrown at him at the same time things could get messy!

  • Nicolai's avatar
    Nicolai
    Moderator
    12 years ago

    Just to clarify : A00026 

    As already mentioned, A00026 shold not contain data. If it does netbackup can't delete the tape.