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Kwinter's avatar
Kwinter
Level 5
12 years ago

NetBackup 7 - Restoring document from GRT SharePoint backup

Hi,

We are doing daily GRT backups on our Windows SharePoint.  Today, I have a request to recover a deleted "xlsx" file and I am able to see "the file I want to restore" in the BAR but when I try to restore it, I receive the following error message:

--------------------------------------------------------

7/23/2012 11:58:33 AM - begin Restore
7/23/2012 11:58:36 AM - restoring image hdcspwebp01_1342152100
7/23/2012 11:58:46 AM - connecting
7/23/2012 11:58:47 AM - connected; connect time: 00:00:01
7/23/2012 11:59:51 AM - restored image hdcspwebp01_1342152100 - (failed trying to exec a command(29)); restore time 00:01:15
7/23/2012 11:59:55 AM - Error bpbrm(pid=5588) client restore EXIT STATUS 29: failed trying to exec a command  
7/23/2012 11:59:57 AM - end Restore; elapsed time: 00:01:24
the restore failed to recover the requested files(5)

--------------------------------------------------------

I am doing this restore from hdcspwebp01 and I did "right clicked" on the BAR and did "run as administrator".

Also, I verified the backup file existences:  hdcspwebp01_1342152100

I know SP restores are tricky, any ideas?

Thanks,

--Keith

 

 

7.1.x and Earlier
Backup and Recovery
NetBackup
Restore
  • Kwinter's avatar
    Kwinter
    12 years ago

    Found the problem and I didn't know before going thru with Symantec Engineer; in our environment we have the sharepoint application server (hdcspwebp01) and the database server for sharepoint where everything is kept.  But this database server is in a cluster.

    One cluster has NFS server installed on it and Portmap configured ( sc config portmap start =auto ).

    The other me member of the database cluster was not configured (installed) for "NFS server".  So I did and added the command for PortMap (which is what NetBackup uses).... and it worked.

    Thank you speedfreak for your help!

     

6 Replies

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  • Kwinter's avatar
    Kwinter
    Level 5
    12 years ago

    I did use the:  "SharePoint Redirection"

    and "Individual SharePoint sites, documentes, lists or items"

    \\server\share

    \folder

  • V4's avatar
    V4
    Level 6
    12 years ago

    Presuming below steps are followed

    You have successful GRT backup !!!

    Logged in to Target system where file is to be restored

    Run BAR as administrator

    Set NetBackup Client setting from file (source, backup server, and destination)

    Browse through the files and select the desired one

    Action-Restore

    Instead of SharePoint redirection, You can simply specify the local as you already specified alternate location above (see highlighted)

    Try this if it helps

     

  • Kwinter's avatar
    Kwinter
    Level 5
    12 years ago

    it gave me the following error:

    operation requested by an invalid server(37)

    Wierd?

  • Kwinter's avatar
    Kwinter
    Level 5
    12 years ago

    I have uploaded the restore screen shot.  Not sure it this will help.

  • Kwinter's avatar
    Kwinter
    Level 5
    12 years ago

    Here are the screen shots of the General & SharePoint tabs for this restore.

     

     

  • Kwinter's avatar
    Kwinter
    Level 5
    12 years ago

    Found the problem and I didn't know before going thru with Symantec Engineer; in our environment we have the sharepoint application server (hdcspwebp01) and the database server for sharepoint where everything is kept.  But this database server is in a cluster.

    One cluster has NFS server installed on it and Portmap configured ( sc config portmap start =auto ).

    The other me member of the database cluster was not configured (installed) for "NFS server".  So I did and added the command for PortMap (which is what NetBackup uses).... and it worked.

    Thank you speedfreak for your help!