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Malak's avatar
Malak
Level 4
13 years ago

Netbackup 7.1.0.2 with JOB state UNKNOWN

Hello everybody, We have just upgraded from 7.1 to 7.1.0.2, all our server Master(clustered 2 nodes) and medias(7x). We were having some 83 & 84 status and also some 50 that could not be deleted....
7.1.x and Earlier
Backing Up
Backup and Recovery
Error messages
NetBackup
Malak's avatar
Malak
Level 4
13 years ago

... and everytime we need to stop server it's complicated.

 

This solution of:

For Windows master, when backups, restores and duplications are not running (we don't have this :( .... ), please do the following on the master server:

1. stop NetBackup (bpdown) in the default folder: C:\Program Files\VERITAS\NetBackup\bin

2. bpps, then kill the remaining NetBackup processes

3. cd to install_path\veritas\netbackup\db\jobs

4. delete the bpjobd.act.db file  (Note: For Windows 2008, uncheck 'Hide extensions for known file types')

5. cd up to the restart folder

6. delete all files

7. cd..\trylogs

8. delete all files

9. cd..\ffilelogs

10. delete all files

11. restart NetBackup (bpup) in the default folder: C:\Program Files\VERITAS\NetBackup\bin

OR

• Shutdown NetBackup Master AND Media Server processes
• Verify no active NetBackup processes on the Master server
* Verify no active NetBackup processes on all Media servers
• Run bpjobd -r <jobid> for each ghost jobid.

 

Everytime we need to stop NetBackup services it's a real mess, We need a "online" solution or a definitive solution for this.