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aviltauro's avatar
aviltauro
Level 4
10 years ago

Netbackup 7.6 Antivirus Exclusion

I am trying antivirus (McAfee) exclusion for netbackup 7.6 for Windows client & I am following the below article.

http://www.symantec.com/business/support/index?page=content&id=TECH152328

If I define the exlcusion folder (without defining any processes, default profile) "C:\ProgramFiles\VERITAS\<Netbackup>\online_util\fi_cntl" the performance is good.

 

But if I have to define the processes and exlcusion folder (Low Risk Profile) it doesn't seems to work. I have added bpbkar32.exe, bpfis.exe under low risk profile processes and the path as "C:\ProgramFiles\VERITAS\Netbackup"

Any advice?

7.6
Backing Up
Backup and Recovery
NetBackup
Performance
Troubleshooting
Windows Server (2003-2008)
  • Nicolai's avatar
    Nicolai
    10 years ago

    I would definite exclude all Netbackup processes from Mcafee both on disk and in-memory scan.

    I have seen a Oracle restore going havoc for a day or two until we realized Mcafee was blocking access. i have also seen netbackup disk storage units going up/down completely random because of Mcafee.

    Excluding a process from Mcafee does not necessary mean it will make Netbackup run faster, but it assures Netbackup run as intended.

    There is also a more in-depth guide for how to exclude MCafee from scanning Netbackup in this tech note

    http://www.symantec.com/docs/TECH56658

4 Replies

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  • RiaanBadenhorst's avatar
    RiaanBadenhorst
    Level 6
    10 years ago

    Hi,

     

    If the performance is good, then why bother trying to exclude the processes? Also, if its not working, then you need to check that with the AV vendor.

  • Nicolai's avatar
    Nicolai
    Moderator
    10 years ago

    I would definite exclude all Netbackup processes from Mcafee both on disk and in-memory scan.

    I have seen a Oracle restore going havoc for a day or two until we realized Mcafee was blocking access. i have also seen netbackup disk storage units going up/down completely random because of Mcafee.

    Excluding a process from Mcafee does not necessary mean it will make Netbackup run faster, but it assures Netbackup run as intended.

    There is also a more in-depth guide for how to exclude MCafee from scanning Netbackup in this tech note

    http://www.symantec.com/docs/TECH56658

  • Marianne's avatar
    Marianne
    Level 6
    10 years ago
    Curious to know what ".... it doesn't seems to work" mean? Oh, you are missing a space in 'ProgramFiles'.
  • aviltauro's avatar
    aviltauro
    Level 4
    10 years ago

    I have resolved this problem by fine tuning McAfee dfault policy. Now the backup runs much faster. Exclusion of "C:\ProgramFiles\VERITAS\<Netbackup>\online_util\fi_cntl" is must for better performance.