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Kashan_Nawaz's avatar
Kashan_Nawaz
Level 4
10 years ago

Netbackup 7.6 compatiblity

Hi Team

 

I need some help regarding with comnpatiblity of Netbackup 7.6. I am using esxi 5.5 and i install virtual machine of Server 2012 r2.

after the instalation of Netbackup master server it did not open the console and gave the following error. Kindly guide either it is due to compatible with esxi virtual machine or not.

7.6
Backup and Recovery
Error messages
Installing
NetBackup
Windows Server (2003-2008)
  • RamNagalla's avatar
    RamNagalla
    10 years ago

    1. can i install both the master and media server on same or i do not need edia server as backup will be maintain in tape library

    Vm sever does not support the tape library , so you need to have the Physical media server.

    2. did i have to manage ports and which ports should be used f i go through manual instalation.

    leave setting as default if you dont have mulitple networks

    3 i provide the same name of master server to the server in which i am installing but still have the both issue. also it shows 2 names "nbumaster" and  "nbuserver (actual host server name)" through which i have to login

    where it is showing the both names? and what is the name that you have given when you were installing the netbackup software?

    are you able to ping the hostname that you have given?

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  • RamNagalla's avatar
    RamNagalla
    Moderator
    10 years ago

    are you able to ping the server NBUserver ?

    does it have valid IP address?

    see if you can ping the NBUserver  , if not you need to make sure it has valid IP address associated and connected to network.

  • Marianne's avatar
    Marianne
    Level 6
    10 years ago
    This is not compatibility issue. Just straight forward hostname lookup. Test forward and reverse name lookup at OS level. Ensure connectivity on pbx port in both directions and that the master server has a Server entry for the Remote Admin Console hostname. Restart NBU on the master after adding Server entry. PS: You can find links to all compatibility lists in Handy NBU Links in my signature.
  • Kashan_Nawaz's avatar
    Kashan_Nawaz
    Level 4
    10 years ago

    i am installing the master server on it. and launching the console on the master server

    and what ports should be assign for this.?

  • Marianne's avatar
    Marianne
    Level 6
    10 years ago
    My apologies. Seems your master cannot resolve own hostname an IP. Have another look at Ram's post. Ensure UAC is disabled or else remember to always open the GUI with Run as Administrator. Test own hostname lookup with 'bpclntcmd -self' from cmd. Command is in ...netbackup\bin.
  • Kashan_Nawaz's avatar
    Kashan_Nawaz
    Level 4
    10 years ago

    yes master server has this error and UAC ahas been disable and where i have to run this command..??

    master server cmd or any where is netbackup

  • Kashan_Nawaz's avatar
    Kashan_Nawaz
    Level 4
    10 years ago

    and as i want to standalone netbackup server so i dont need any network yet for launching the console

  • RamNagalla's avatar
    RamNagalla
    Moderator
    10 years ago

    does it kind of lab setup?

    Netbackup servvies does not start, unless you have the active NIC card..

    it will show you the same if you would have run the pre validation test.

    you need to have the IP address assigned to it and interface should be up.

    since you are using in Vmware, you can enable the teaming and get the interface working..

     

  • Kashan_Nawaz's avatar
    Kashan_Nawaz
    Level 4
    10 years ago

    i have teh DHCP IP for the time being and this setup is for production site. 

    media storage will be tape library.

    one more thing when i enter license key it shows only master server not the media server. and i have no another license of media server given by symantec

  • RamNagalla's avatar
    RamNagalla
    Moderator
    10 years ago

     

    "and as i want to standalone netbackup server so i dont need any network yet for launching the console"

    "media storage will be tape library.

    one more thing when i enter license key it shows only master server not the media server. and i have no another license of media server given by symantec"

    above statements are contradicting..

    Did you veryify if you are able to ping server NBUserver ?

     

  • Marianne's avatar
    Marianne
    Level 6
    10 years ago
    Networking is a pre-req for NET-backup. Fixed IP address and hostname. Start again and firstly confirm all requirements in Installation Guide.